Sales Development Representative (Remote US)

OPENLANE•Carmel, IN
•$25 - $27•Remote

About The Position

OPENLANE is seeking a Sales Development Representative (SDR) to drive outbound prospecting, lead generation, and renewed customer adoption. This high-volume role focuses on hunting, qualifying, and acquiring new dealership accounts in an assigned territory through warm and cold leads. As the first point of contact, the SDR uses a consultative approach to identify prospect pain points, present OPENLANE’s technology, and convert leads into active marketplace users. The role is performed remotely as inside sales, with prospecting and selling conducted through phone and email communications. The successful candidate is resilient, tech-savvy, results-driven, an engaging communicator, and adaptable in a fast-paced environment. Compensation is $25.00–$27.00 USD per hour, depending on experience, skills, qualifications, and other relevant factors. The target monthly bonus range is $0.00–$2,000.00 USD.

Requirements

  • 1–3 years of high-volume outbound inside sales or prospecting experience; BDR or SDR experience is preferred.
  • A proven track record of succeeding in a metric-driven environment with high talk time, call volume, and daily targets.
  • Excellent verbal and written communication skills, including objection handling and persuasion.
  • Strong organizational and time-management skills, with the ability to manage many leads without losing track of prospects.
  • Strong understanding of digital tools and proficiency with Google Suite offerings.
  • Ability to work autonomously and maintain high activity levels in a remote work environment.

Nice To Haves

  • Experience with Salesforce.
  • Bachelor’s degree.
  • Experience with DOMO or other data analysis tools.
  • Experience working with Slack.
  • Automotive experience.

Responsibilities

  • Drive high-volume outbound prospecting through cold calling, email campaigns, and SMS to identify and qualify new dealership opportunities.
  • Manage the top of the sales funnel by qualifying leads and converting prospect interest into new platform registrations.
  • Retarget dealerships that registered on the platform but have not successfully transacted.
  • Develop and maintain expertise in OPENLANE’s product, industry trends, and competitive landscape to position the company’s value proposition effectively.
  • Document prospecting activity, lead data, and customer interactions in the CRM to support seamless pipeline management.
  • Track and exceed daily, weekly, and monthly KPIs, including outbound call volume, connect rates, and new account acquisitions.
  • Deliver elevator pitches and mini-demos, educate prospects on best practices, and demonstrate the immediate value of the marketplace.

Benefits

  • Competitive pay.
  • Medical, dental, and vision benefits with employer HSA contributions and FSA options in the US.
  • Immediately vested 401(k) in the US or RRSP in Canada, with company match.
  • Paid vacation, personal, and sick time.
  • Paid maternity and paternity leave in the US.
  • Employer-paid short-term disability, long-term disability, life insurance, and AD&D in the US.
  • Robust Employee Assistance Program.
  • Employer-paid Leap into Service Day to volunteer.
  • Tuition reimbursement for eligible programs.
  • Opportunities to expand skills and share knowledge across a publicly traded, global organization.
  • A company culture of internal promotions, diverse career paths, and meaningful advancement.
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