About The Position
This role exists to buy back 10–15 hours per week for the owner by delegating the systematic pre-qualification, vetting, and pre-construction intake process. As the company scales toward $5M in annual sales, the SDR will handle first-touch sales calls, educate prospects on the pre-construction workflow, and move only properly qualified clients into paid, on-site assessments. The role also reduces the administrative load on field staff by coordinating follow-ups with clients, vendors, and internal teams.
Requirements
- Demonstrated construction industry knowledge, including terminology and core processes
- Proven experience in sales development/appointment setting or client intake for construction or trades
- Professional phone presence and excellent spoken/written English
- Strong organization and follow-through; able to run a systematic intake/vetting process
- Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
- Internet speed of at least 40MBPS
- Headset with an extended mic that has noise cancellation and a webcam
- Back-up computer and internet connection
- Quiet, dedicated workspace at home
Nice To Haves
- Email and Microsoft 365
- Microsoft Teams
- Company Cam
- Bluebeam
- WhatsApp/direct calling
- CRM or lead-tracking workflows
- Fast learner on construction tech
- Lead qualification, objection handling, expectation-setting, appointment setting, pipeline hygiene, and script/process adherence
- Clear, proactive updates; confident on the phone; professional client-facing demeanor
- Process-driven, detail-oriented, reliable, adaptable, and comfortable wearing multiple hats
Responsibilities
- Conduct initial intake calls to capture scope, expectations, timelines, and budget
- Educate prospects on the company’s pre-construction process and paid site assessment model
- Determine fit and readiness before advancing prospects to the next step
- Guide qualified leads through the A-to-Z pre-construction system and required documentation
- Set expectations on deliverables, timelines, and fees; process/track pre-construction agreements
- Schedule paid on-site evaluations only for aligned, ready-to-proceed clients
- Handle incoming sales calls and referrals; log, track, and nurture leads
- Maintain pipeline hygiene and automate/standardize repetitive client communications
- Book and confirm qualified appointments so the owner focuses on high-value clients
- Follow up with vendors on material orders and delivery schedules; close communication loops
- Check project status with field teams and relay updates to stakeholders
- Reduce context-switching for field staff wearing multiple hats by owning comms and reminders
- Assist with day-to-day admin across both general contracting and plumbing divisions
- Support scheduling, document control, and project-level data review/organization
- Collaborate across team members as needed to keep operations running smoothly
Benefits
- No benefits package included
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
