EMEA Region - Sales Development Representative Manager

demandDrive • Waltham, MA

21d • $90,000 - $110,000 • Remote

About The Position

demandDrive is seeking an experienced, Europe-based Sales Development Representative (SDR) Manager to lead and manage demandDrive's projects across the EMEA region. In this role, you will be responsible for building, coaching, and scaling high-performing SDR teams to drive client success across various industries—from fast-growing start-ups to Fortune 500 companies. This client-facing, hands-on leadership position requires excellent English communication skills, cultural awareness of EMEA business practices, and strong expertise in outbound sales development. English fluency is required.

Requirements

• Must reside within Europe to be considered.
• Proven experience in managing Sales Development teams, particularly within the technology or SaaS sector, across diverse EMEA markets.
• Demonstrated success in leading, coaching, and scaling high-performing SDR teams within a remote, hybrid, or multi-country EMEA environment.
• Strong proficiency in CRM platforms, especially Salesforce (SFDC) and HubSpot, with a working knowledge of reporting and dashboard creation in others (e.g., Zoho, Microsoft Dynamics, or regional CRM platforms).
• Expertise in building high-quality prospect databases for Sales Development initiatives using tools like ZoomInfo, Cognism, LinkedIn Sales Navigator, and market-specific research strategies tailored for EMEA regions.
• Proven track record of developing and optimizing talk tracks, email templates, and SDR playbooks designed to resonate across different European business cultures and drive high engagement rates.
• Excellent written and verbal communication skills in English and German.
• Strategic thinker with strong organizational, analytical, and attention-to-detail skills, adaptable to the nuances of EMEA markets.
• Proficiency in Microsoft Office Suite (Word and Excel) for the preparation of professional reports, performance tracking, and client presentations.
• Strong sense of accountability and ownership in managing client programs, with the ability to identify both areas of success and opportunities for improvement.

Nice To Haves

• Bachelor’s degree, preferably in Business, Marketing, Communications, or a related field from an accredited European or international institution.
• Additional European language skills (e.g., French, Spanish) are a plus.
• Experience with digital marketing initiatives and lead generation campaigns supporting outbound sales is an advantage.

Responsibilities

• Serve as the primary contact for EMEA client programs, ensuring consistent alignment with client goals and expectations.
• Develop and nurture strong relationships with client stakeholders, providing strategic recommendations and actionable insights.
• Collaborate with internal teams, including the VP of Client Success, to design, launch, and continuously enhance SDR programs.
• Proactively identify client risks and opportunities to ensure high satisfaction and retention rates.
• Recruit, onboard, and manage SDR teams across multiple countries within EMEA.
• Coach and mentor SDRs to consistently achieve KPIs and deliver high-quality pipeline opportunities.
• Foster a collaborative, accountable, and inclusive team environment focused on growth and continuous improvement.
• Conduct regular 1:1s, performance reviews, and skills-based training sessions using tools like internal sales coaching resources and AI-driven role-play platforms.
• Leverage tools such as ZoomInfo, Cognism, LinkedIn Sales Navigator, and customized research methods to build and maintain prospect databases.
• Develop tailored outreach strategies, including cold call scripts, email cadences, and playbooks adapted to the cultural nuances of the EMEA region.
• Collaborate with marketing and client teams to align messaging and outreach strategies with client objectives.
• Design and implement reports and dashboards across various CRM platforms, primarily Salesforce (SFDC) and HubSpot, with the flexibility to adapt to others like Zoho and Microsoft Dynamics.
• Oversee CRM buildouts, including the creation of reporting and dashboards, to ensure seamless integration with client processes and transparency into our team’s activities and outcomes.
• Generate weekly and quarterly reports for clients, showcasing proficiency in Word and Excel for professional formatting and presentation.

Benefits

• Annual salary + bonus opportunities ($90,000 - $110,000)
• Fully remote work schedule
• Great work-life balance + team culture
• Full modernized tech stack & tools, licenses, and other resources provided by demandDrive.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager