Region Dealer Development Manager

PACCAR • Kirkland, WA

2d • $119,100 - $186,300 • Remote

About The Position

Kenworth Truck Company is seeking a Region Dealer Development Manager. This position will be responsible for identifying and qualifying internal and external growth opportunities to assigned Kenworth Dealers to maximize customer uptime, Kenworth representation, customer satisfaction, and profitability. This position can be remote or based at our Kirkland Division and requires up to 60% travel. The qualified candidate may be located anywhere in the continental U.S.; however, a Central Time Zone location is preferred.

Requirements

• Bachelor’s degree required, preferably in a business-related field; MBA is a strong plus
• Minimum 8 years’ related business experience required, preferably in territory development, small business consulting, credit analysis, or dealership management in commercial truck or heavy equipment
• Strong personal computer skills, including Excel and PowerPoint required.
• Excellent verbal and written communication skills
• Excellent interpersonal skills including the ability to develop trusting business relationships with assigned accounts
• Excellent negotiation skills
• Willingness and capability to travel within the USA and Canada approximately 40-60% of the month

Nice To Haves

• Previous experience with discounted cash flow analysis, financial modeling, and Proforma analysis is a strong plus

Responsibilities

• Identify network expansion opportunities to Dealer Principals and assist them with establishing high quality Kenworth dealerships, TRP stores, and mobile service representation in a timely manner.
• Develop, negotiate and implement dealership improvement action plans with Sales, Service, Credit, PACCAR Parts, PACCAR Financial and PacLease to maximize PACCAR market representation.
• Schedule business reviews with each assigned Dealer. These meetings will be run by the Region Dealer Development Manager in partnership with the dealer.
• Partner with assigned Dealers to improve service excellence with each assigned Dealer through published programs including PremierCare Gold, Dealer Excellence, and Service Management.
• Use the Dealer Agreement renewal process to leverage improved dealership performance.
• Develop financial proforma models to assist Dealers in developing successful business strategies.
• Work with assigned Dealers to substantially improve or permanently close facilities in the bottom 5%.
• Serve as a trusted business consultant to Dealer Principals and senior dealership personnel to improve customer support, PACCAR performance, and dealership profitability.
• Manage ownership transitions as needed to minimize underperforming dealerships or dealers choosing to exit the network.
• Champion Kenworth’s Identity and Facility Standards consistently across assigned territories.
• Work with Dealer Successor Candidates and guide them through the PACCAR approval process.
• Assist Dealers to develop and deliver business presentations to senior PACCAR management.

Benefits

• 401k with up to a 5% company match
• Fully funded pension plan that provides monthly benefits after retirement
• Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time
• Tuition reimbursement for continued education
• Medical, dental, and vision plans for you and your family
• Flexible spending accounts (FSA) and health savings account (HSA)
• Paid short- and long-term disability programs
• Life and accidental death and dismemberment insurance
• EAP services include wellness plans, estate planning, financial counseling and more

What This Job Offers

• Job Type: Full-time
• Career Level: Senior