Sales Development Representative - Inbound

Pluralsight • Westlake, TX

7d • Hybrid

About The Position

As an Inbound Sales Development Representative , you’ll be the first connection between potential customers and Pluralsight’s mission to advance the world’s tech workforce. Your job is to turn inbound interest into meaningful sales conversations by understanding what’s driving a customer’s need for change and connecting that to how Pluralsight can help. You’ll engage with prospects through live chat, email, and phone — thinking fast, asking smart questions, and qualifying opportunities using the Three Whys (Why Do Anything? Why Now? Why Us?) and MEDDPICC frameworks. This is a dynamic role where curiosity, organization, and adaptability matter most. You’ll learn the fundamentals of consultative selling and build a foundation for a long-term career in sales or beyond. Who you’re committed to being: Curious and empathetic — you lead with questions, not assumptions. Calm and resourceful in a fast-paced, live conversation environment. Organized and intentional with how you manage time and priorities. A collaborative teammate who values feedback and growth. Motivated by helping customers discover real solutions, not just closing a deal.

Requirements

• Clear, confident communication and strong listening skills.
• Ability to think on your feet and adapt to each conversation.
• Strong organization and time management skills.
• A growth mindset — eager to learn, improve, and contribute to a team.
• Requires no previous professional experience; ideal for early-career professionals or recent graduates.
• Strong written and verbal communication skills with an emphasis on consultative questioning.
• Exceptional active listening and critical thinking skills, with a passion for uncovering the root causes of business challenges through structured discovery.
• Analytical mindset capable of tying prospect challenges to quantifiable business outcomes (Metrics).
• Highly organized with strong time management and prioritization abilities.
• Collaborative mindset and eagerness to partner with cross-functional teams.
• Growth-oriented attitude with resilience and adaptability.
• Comfortable engaging with prospects via phone, email, and chat.

Nice To Haves

• Familiarity with MEDDPICC or other sales frameworks is helpful, but not required.
• Bilingual (English/Spanish) skills are a plus.

Responsibilities

• Respond quickly to inbound leads across multiple channels, including live chat, email, and other marketing channels
• Conduct structured discovery conversations to understand each prospect’s pain points and urgency for change.
• Qualify opportunities using MEDDPICC , identifying Metrics, Decision Criteria, and Identified Pain.
• Document key insights in Salesforce to enable seamless handoffs to Account Executives.
• Partner closely with Account Executives to align on strategy and ensure a consistent customer experience.
• Manage a steady flow of inbound conversations
• Participate in coaching and training designed to accelerate your development and career path within Pluralsight.

Benefits

• We’re a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location
• We’re mission-driven and values-guided.
• We have a strong commitment to diversity and belonging.
• We cultivate a culture of trust, autonomy, and collaboration.
• We’re lifelong learners and champion team member growth and advancement.
• We’ve got you covered: team member benefits include competitive compensation packages, medical coverage, unlimited PTO, wellness reimbursements, Pluralsight subscription, professional development funds, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees