Sales Development Representative - Inbound

Fastly•Quinte West, ON

2d•$73,270 - $75,000•Hybrid

About The Position

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s prominent companies, including Le Monde, Adeo, BeReal, TF1, and La Redoute. We're building a faster, safer, more engaging internet- Come Join Us! Fastly is looking for individuals who are passionate about creating an extraordinary customer experience and are motivated to grow their career in B2B software sales. Your efforts will directly contribute to Fastly’s top-line revenue growth by engaging with prospective customers who have expressed interest in our solutions. As an Inbound Sales Development Representative, you will be responsible for responding to and qualifying inbound leads, educating prospects on Fastly’s platform, and partnering closely with Sales and Marketing to convert interest into qualified opportunities. This role is ideal for someone who is curious, coachable, eager to learn, and excited to build a strong foundation in technology sales while gaining deep exposure to Fastly’s products and customers. The ideal candidate is customer-focused, highly organized, motivated by career growth in tech sales, and excited to develop their skills in a fast-paced, collaborative environment.

Requirements

Proven track record of success and thrive in a metrics-driven culture.
Strong interpersonal skills with the ability to build relationships and engage prospects.
Understands customer requirements and identifies business challenges that Fastly can solve.
Demonstrates a desire to learn and improve.
Curious by nature - not only accepts feedback but seeks it out. Not afraid to ask for help.
Adaptable, professional, courteous, and motivated with a strong work ethic.
Can get things done despite obstacles or challenges.
Ability to proactively resolve problems in a timely manner; develop alternative solutions.
Have a desire to work hard, exceed expectations, and outperform their quotas.
Experience as an SDR/ BDR or in a sales or lead generation role.

Responsibilities

Engage and qualify inbound leads generated through marketing campaigns, events, website inquiries, and partner channels.
Educate prospective customers on Fastly’s products, value proposition, and solutions to understand their business needs.
Conduct discovery conversations to identify pain points, business initiatives, and potential opportunities.
Manage and nurture inbound lead flow through timely follow-up and consistent communication.
Collaborate closely with Account Executives, Account Managers, Sales Engineers, and Marketing to ensure a seamless customer experience.
Maintain accurate activity tracking and lead management within Salesforce and other sales engagement platforms.
Utilize tools such as Salesforce, Outreach, LinkedIn Sales Navigator, Cognism, 6sense, and other prospecting and engagement technologies.
Meet and exceed pipeline generation and qualification goals.
Continuously learn about Fastly’s products, industry trends, and customer use cases while building foundational sales skills and preparing for future growth opportunities within the organization.