Sales Development Representative (Inbound)

MaintainXMontreal, QC
Onsite

About The Position

MaintainX is the world's leading mobile-first work execution platform for industrial and frontline teams. Over 13,000 customers, including Duracell, McDonald's, Shell, DHL, and Cintas, rely on us to replace paper work orders with one platform for maintenance and operations. In July 2025 we closed a $150M Series D led by Bessemer Venture Partners, bringing total funding to $254M at a $2.5B valuation. We were named to the 2025 Forbes Cloud 100 and ranked #1 in EAM and CMMS on G2's Summer 2025 report. The market we serve is urgent: 68% of industrial companies report the same or more unplanned downtime since 2024, and 3.8M manufacturing jobs will go unfilled through 2033. Our sales team is opening those doors every day. We are hiring for our inbound sales team in Montreal. As an SDR, you will work the leads that have already raised their hand: companies that visited our site, downloaded a resource, or came in through a partner. Your job is to qualify fast, understand what they actually need, and convert that interest into a booked meeting for an Account Executive before it goes cold.

Requirements

  • Experience in a fast-paced, people-facing role: inside sales, customer success, hospitality, retail, or anything that built your ability to qualify quickly and communicate clearly
  • Strong listening skills: inbound is about understanding what the lead actually needs, not just moving them through a script
  • Clear, polished written and verbal communication in English
  • Strong follow-through: you own your pipeline and your numbers without being prompted
  • Bachelor's degree

Nice To Haves

  • Experience with Salesforce, Outreach, ZoomInfo, or Nooks
  • Prior B2B or SaaS sales experience

Responsibilities

  • Handle around 60 inbound calls daily, qualifying leads from website, marketing, and partner channels
  • Respond to new inbound leads quickly and move prospects from interested to booked before momentum drops
  • Ask the right questions to understand each prospect's situation and match them to the right Account Executive
  • Keep your pipeline clean in Salesforce and follow up on every open thread without being reminded
  • Partner with Marketing and AEs to flag what quality looks like from inbound and help sharpen lead scoring over time

Benefits

  • Competitive base + variable comp with equity in a post-Series D company
  • Day-1 health, dental, and vision coverage (Canada Life)
  • RRSP program
  • Unlimited PTO and we take it
  • Real career trajectory: SDRs who perform have a clear path to closing roles as the org scales
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