Sales Development Manager

Flexport•Chicago, IL

8d•Onsite

About The Position

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Help Flexport win new business! The opportunity: Flexport is experiencing massive growth with 2,500+ Flexporters across 20+ global offices and warehouses. And we’re just getting started. With revenue growing at breakneck speed, we're looking for a Sales Development Manager in our growing Chicago market to keep our top of funnel full and manage our team of SDRs. This is a high impact and high ownership opportunity for self-starters interested in solving real-world problems and revolutionizing global trade.

Requirements

5+ years in sales, business development, or revenue-focused roles
2+ years managing a team, with experience coaching and developing individual contributors
Proven track record of scaling a high performing team and exceeding quota expectations
Passion for new business, this team is the fuel for the Flexport rocketship
A/B testing mentality - willingness to proactively test outbound customer messaging and iterate Flexport’s value proposition
Excellent communication, interpersonal, and organizational skills
An obsession with client happiness. You succeed when they succeed
Courage to challenge the status quo when logic and reason require it. See something broken? Fix it.
Experience using data and analytics to drive decision making, identify areas of improvement and drive sales process development and best practices
A leadership mentality with an excitement to roll up your sleeves and work alongside your team
Ability to inspire and motivate SDRs to high performance
A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

Nice To Haves

BA/BS Degree preferred
Experience with Sales Ops functions including Salesforce Admin, Dashboard Creation, Lead distribution, etc.

Responsibilities

Recruit, hire, train and ramp a team of high performing sales development representatives
Coach, mentor, and guide the team in developing consultative and solution-based sales skills across all product offerings including: campaign strategy, outbound execution, and nurturing interest in opportunities
Use data to be nimble and inform the strategy of your team
Proactively identify and launch initiatives to drive both new business development growth and operational excellence aligned with short and long term organizational goals
Generate top of funnel demand by identifying lead sources, constructing lists, and other tasks related to outbound lead generation
Collaborate with cross-functional teams (like Growth Operations, Marketing, GMs, and SMEs) to drive new business
Monitor and refine sales lead processes, metrics, reporting and tools to maximize efficiencies and success on the SDR team
Encourage innovation, communication, especially in finding new customer profiles that Flexport is currently under-serving
Own execution of pipeline goals by driving a high accountability, high performance culture to achieve monthly, quarterly and annual quota and revenue targets
Build sustainable processes and embrace continuous development. Always have the big picture in mind.
Foster an environment of inclusion and growth. Coach, development and promote the next generation of Flexport sales leaders.
Embody Flexport’s culture and core values. Inspire and motivate your team by leading with positivity, perseverance, and passion.