Sales Development Manager

CluneTech • Ireland, WV

1d • Hybrid

About The Position

Fintua is a global leader in indirect tax compliance and tax technology. Our all-in-one platform streamlines global VAT compliance, recovery, eInvoicing and payments, helping businesses navigate the complex indirect tax landscape with ease and confidence. Fintua is part of CluneTech, a suite of companies providing cutting-edge solutions that simplify global business. We have been recognised as a Great Place to Work for 11 consecutive years, a Best Workplace for Women for the past 7 years and most recently, a Best Workplace in Tech for the past 6 years. This role requires a minimum of 1-2 days per week in our Kilkenny office. We're looking for an experienced Sales Development & Growth Manager to both lead a team of pre-sales Business Development Representatives across multiple jurisdictions and carry your own select book of business as an active individual contributor (10% of time/effort). This is a true player-coach role: alongside your main focus of managing the operational, compliance, and cultural complexity of a distributed, multi-market team, you'll personally prospect, qualify, and hand off a select number of leads to the sales team — staying close to the work so your coaching, playbooks, and standards are grounded in what's actually working in-market. You'll be accountable for building a high-performing team and ensuring consistent pipeline generation across every region you cover, while also personally delivering against your own pipeline targets — leading from the front, not just from the sidelines.

Requirements

• 5+ years in business development, sales development, or pre-sales, including 3+ years in a people management role, with a demonstrated ability to keep carrying personal quota while managing a team
• Demonstrated experience managing or coordinating teams across multiple regions, countries, or jurisdictions
• Track record of leading a team to consistently meet or exceed pipeline/meeting-booked targets
• Experience managing remote/distributed teams across time zones
• Salesforce/CRM proficiency and experience with outbound prospecting/sales engagement tools
• Strong people leadership: coaching, performance management, and team development
• Sound understanding of, or ability to quickly learn, jurisdiction-specific compliance considerations affecting outbound sales activity (data privacy, telemarketing/communication regulations)
• Excellent cross-functional collaboration skills, working predominantly with Sales and Marketing stakeholders across regions
• Strong analytical skills — comfortable working with KPI dashboards and pipeline data to diagnose performance issues
• Culturally aware communicator, able to adapt leadership and messaging style across diverse regional teams and markets
• Highly organized, with strong prioritisation skills to manage competing regional demands
• Resilient, hands-on leader who genuinely enjoys staying active in frontline prospecting and qualification, not just managing from a distance
• Strong personal time management to balance individual quota delivery with team leadership responsibilities

Nice To Haves

• Experience in financial and/or technology sales environment.
• Language skills beyond English.
• Experience with sales engagement platforms' team/manager-level reporting and automation features

Responsibilities

• Build on and develop a team of Business Development Representatives across multiple jurisdictions/regions.
• Set clear individual and team targets (activity, meetings booked, pipeline generated, conversion rates) and hold the team accountable to them.
• Conduct regular 1:1s, performance reviews, and coaching sessions; build individual development plans and manage underperformance where needed.
• Lead team meetings, pipeline reviews, and call/outreach coaching (call shadowing, script review, live feedback) to continuously raise the team's skill level.
• Foster a high-energy, target-driven, collaborative team culture across geographically dispersed team members and time zones.
• Manage team scheduling, workload distribution, and coverage across regions to ensure consistent outreach and responsiveness in each market.
• Own the team's overall pipeline generation targets, ensuring consistent volume and quality of qualified opportunities handed to Account Executives in every region.
• Monitor and report on team and individual KPIs (outreach volume, response/conversion rates, meetings booked, pipeline value, lead quality, handoff quality) using Salesforce/CRM and reporting tools.
• Analyse performance trends, diagnose gaps, and implement corrective action plans where targets are missed.
• Own forecasting and reporting on pre-sales pipeline contribution to senior sales leadership.
• Maintain and evolve outbound playbooks, qualification frameworks, scripts, and email templates, ensuring consistent application across the team and regions.
• Ensure Salesforce/CRM data integrity and consistent pipeline hygiene across all team members and jurisdictions.
• Manage the team's use of prospecting and engagement tools, evaluating and rolling out new tools as needed.
• Partner with Marketing to align campaigns, targeting, and messaging across regions, and feed field intelligence back to sharpen positioning.
• Provide market and competitor intelligence from across regions to inform broader sales and go-to-market strategy.
• Act as an escalation point for complex or high-value opportunities requiring senior pre-sales input.
• Own and work a select personal portfolio of target accounts and leads, running your own outbound prospecting, qualification, and discovery conversations.
• Carry an individual pipeline/meetings-booked target in addition to team targets, maintaining hands-on credibility with frontline sales development work.
• Hand off well-qualified, well-briefed opportunities from your own pipeline to the Sales Team, modelling the standard expected of the wider team.
• Use your own live deal and outreach work as a coaching tool — sharing real examples, scripts, and outcomes with the team.
• Assist and lead where appropriate on the most complex, sensitive, or high-value accounts personally where a more experienced touch is needed.
• Ensure sales development activity in each jurisdiction complies with local regulatory, data protection, and communication requirements (e.g., outbound calling/email regulations, data privacy laws such as GDPR or local equivalents).
• Adapt outreach strategy, messaging, and qualification criteria to reflect regional market conditions, buyer behaviour, language, and cultural norms.
• Coordinate with Sales, Marketing, Commercial Operations, Customer/Partner Enablement and Product stakeholders to ensure alignment on strategy and standards across markets.
• Standardise core processes, tooling, and reporting across jurisdictions while allowing for necessary local adaptation.

Benefits

• Competitive pension
• Flexible Working Policy with a combination of remote and office working and a flexible approach to working hours
• Competitive annual leave and a number of other leaves including IVF, compassion, marriage, maternity and paternity leave
• Employee-led CSR Programme, CluneTech Cares, with one paid Volunteer Day per year
• Death in Service Benefit
• Milestone Recognition Programme
• Professional & Personal Development
• Rewards & Recognition
• Employee Wellbeing Programme, CluneTech Life

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed