Dealership SD Admin
About The Position
Camping World is seeking a Sales Development Administrator to support its Sales Development department. The role helps ensure dealership websites accurately display inventory and that available units have current, professional photos. The administrator provides administrative support and handles customer interactions with the goal of exceeding customer expectations. The position is suited to someone with internet sales, business development, or telemarketing experience. It involves managing RV sales appointments and customer information in a CRM, monitoring incoming-lead response times, and following the scripts and follow-up practices provided for customer calls.
Requirements
- Clear and concise written and verbal communication skills.
- Results-driven and motivated for sales.
- Excellent customer service skills.
- Ability to manage responsibilities and time effectively to reach goals.
- Ability to multitask while demonstrating strong organizational skills.
- Prior CRM experience and strong computer skills.
- Ability to lift up to 25 lbs and/or move up to 50 lbs with assistive devices.
Nice To Haves
- Previous sales experience is a plus.
- Internet sales, business development, or telemarketing experience.
Responsibilities
- Set and record or track RV sales appointments in the CRM.
- Accurately record prospective customers’ information.
- Monitor response times for incoming leads.
- Maintain knowledge of digital marketing activities and campaigns.
- Follow the scripts and talking points provided for each type of phone call made or received.
- Schedule additional follow-up based on customer contact, log notes, and make appropriate customer-stage changes.
- Help ensure the website accurately displays inventory and that photos of available dealership units are current and professional.
- Provide administrative support to the Sales Development department.
- Approach customer interactions and transactions with the goal of exceeding customer expectations.
Benefits
- Paid Time Off
- 401(k)
- Employee Assistance Program
- Good Sam Roadside Assistance
- Discounts
- Paid parental leave, if eligibility requirements are met
- Tuition reimbursement, if eligibility requirements are met
- On-the-job training opportunities
- Comprehensive benefit package for full-time associates, including medical, dental, and vision coverage
- Dental and vision coverage access for part-time associates
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
