Dealership SD Admin
About The Position
Camping World is seeking a Sales Development Administrator to support its Sales Development department. The role is primarily responsible for ensuring dealership website inventory is accurate and that photos of available units are current and professional. The administrator also supports the Sales Development department and handles customer interactions with the goal of exceeding expectations. The position involves setting and tracking RV sales appointments in a CRM, recording prospective customer information, monitoring response times for incoming leads, staying knowledgeable about digital marketing activity and campaigns, following provided scripts and talking points for calls, and scheduling follow-up based on customer contact. The role is listed at $18.50–$21.30 per hour.
Requirements
- Clear and concise written and verbal communication skills.
- Results-driven and motivated for sales.
- Excellent customer service skills.
- Ability to manage responsibilities effectively through time management to reach goals.
- Ability to multitask while demonstrating strong organizational skills.
- Prior CRM experience and strong computer skills.
- May lift up to 25 lbs. and/or move up to 50 lbs. with assistive devices.
Nice To Haves
- Previous sales experience is a plus.
- Internet sales, business development, or telemarketing experience.
Responsibilities
- Ensure dealership website inventory is accurate and photos of available units are current and professional.
- Provide administrative support to the Sales Development department.
- Set and record or track RV sales appointments in the CRM.
- Accurately record prospective customer information.
- Monitor response times on incoming leads.
- Maintain knowledge of digital marketing activity and campaigns.
- Follow scripts and talking points for each type of phone call accepted or made.
- Schedule additional follow-up based on customer contact, log notes, and make appropriate customer stage changes.
- Approach interactions and transactions with the goal of exceeding customer expectations.
Benefits
- Paid time off.
- 401(k).
- Employee Assistance Program.
- Good Sam Roadside Assistance.
- Discounts.
- Paid parental leave, if eligibility requirements are met.
- Tuition reimbursement, if eligibility requirements are met.
- On-the-job training opportunities.
- Full-time associates are offered medical, dental, vision, and other benefits.
- Part-time associates are offered access to dental and vision coverage.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
