Sales Development Account Manager
About The Position
Worldwide Clinical Trials is hiring a Sales Development Account Manager to help build relationships and opportunities that support new customer acquisition and revenue growth. The role partners with Business Development, Marketing, Commercial, and Operations teams to develop pipeline, engage prospective clients, and advance opportunities through the sales process. This Level 3 position builds on sustained Level 2 performance and offers opportunities to develop broader Business Development and management capabilities through training, increased ownership, and potential peer coaching and mentoring. The role combines prospecting, client engagement, territory planning, and opportunity management to understand customer needs and connect clients with relevant company capabilities. This is a remote role open to candidates based in the United States, collaborating with global teams across multiple time zones. The annual salary range is $60,500 to $119,500. Worldwide Clinical Trials offers a competitive benefits package depending on location and is committed to pay equity, transparency, and an inclusive, equitable workplace.
Requirements
- Bachelor’s degree in Life Sciences or a related discipline.
- At least 3 years of inside sales and/or sales development experience.
- At least 6 months of experience as a Sales Development Account Manager, Level 2 within Worldwide, with demonstrated proficiency in internal sales development processes.
- Experience developing new business through lead nurturing and qualification, prospecting, and appointment setting.
- Experience using Salesforce or another CRM and sales automation tools, and confidence using technology to support effective selling.
- Strong written and verbal communication, relationship-building, organization, prioritization, and time-management skills in a fast-paced environment.
- Drive and determination to meet and exceed targets, with the ability to understand customer challenges, manage the sales cycle, and cultivate effective internal and external relationships.
- Proficiency in English and Microsoft Office applications, including Word, Excel, and PowerPoint.
Nice To Haves
- CRO or pharmaceutical industry experience, including knowledge of Phase I–IV clinical research and development.
Responsibilities
- Build a new business pipeline through inbound lead qualification, outbound prospecting, and targeted client outreach.
- Partner with Business Development and Marketing on territory plans and campaigns to support customer acquisition and revenue growth targets.
- Engage prospects through calls, email, social outreach, client meetings, and visits; research and discover their needs and challenges.
- Manage target accounts, prospects, opportunities, and pipeline forecasts in Salesforce, maintaining accurate territory and client information.
- Advance qualified opportunities through the sales process, set appointments, and partner with Business Development colleagues on next steps.
- Grow client relationships by identifying expansion and upselling opportunities, establishing expectations, and connecting clients with relevant services and capabilities.
- Coordinate with Commercial, Operations, Marketing, subject matter experts, and other company resources to support RFP responses, client discussions, quotations, and bid defense preparation.
- Develop Business Development and management capabilities through training and collaboration with experienced leaders.
- Share best practices and support peers where appropriate.
Benefits
- Competitive benefits package depending on location.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
