Sales Desk Manager

Lockhart Auto Group • Central, IN

39d • Onsite

About The Position

Lockhart Cadillac, a luxury Cadillac franchise dealership, is seeking an experienced, motivated Sales Desk Manager to lead our sales team and deliver an exceptional client experience. This is an outstanding opportunity for a proven automotive sales leader who thrives in a high-performance environment and understands the expectations of an affluent clientele.

Requirements

• Minimum 5 years of automotive sales experience
• Minimum 3 years of automotive sales management experience
• Previous dealership desking experience is required
• Strong knowledge of dealership management systems (DMS) and CRM platforms
• Ability to recruit, hire, train, and develop successful sales consultants
• Experience appraising trade-ins and structuring vehicle deals
• Strong leadership, communication, and organizational skills
• Ability to conduct daily sales meetings and motivate a sales team
• Professional appearance and demeanor
• Exceptional verbal and written communication skills with the ability to build relationships with an affluent, discerning customer base
• Commitment to delivering a first-class luxury buying experience

Nice To Haves

• Luxury automotive dealership experience preferred, but not required

Responsibilities

• Manage all daily sales desk operations
• Structure and finalize vehicle transactions
• Recruit, interview, hire, onboard, and train new sales professionals
• Coach and develop the sales team to achieve dealership goals
• Monitor CRM activity and ensure consistent customer follow-up
• Accurately appraise customer trade-ins
• Conduct daily sales meetings while providing ongoing training and performance coaching
• Work closely with Finance and dealership leadership to maximize customer satisfaction and dealership profitability
• Ensure every customer interaction reflects the premium standards and reputation of the Cadillac brand

Benefits

• Competitive compensation package
• Professional, team-oriented work environment
• The opportunity to represent one of the most prestigious luxury automotive brands in the industry

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed