Sales Department Team Lead (Ashley Reno/FT) Non-Safety Sensitive

Mathis Home•Oklahoma City, OK

18h•Onsite

About The Position

The Sales Department Team Lead is responsible for coaching sales associates, meeting with the department daily, and providing advice, support, motivation, or information to help them meet their sales objectives. This role ensures the department is successful in selling and works directly with customers and employees within the assigned department, as well as collaborating with other departments to meet customer needs. The Team Lead will answer customer questions about products, prices, availability, and uses, emphasize product features based on customer needs, and help locate or obtain merchandise. They will describe merchandise and explain its use, operation, and care. Additionally, the role involves maintaining personal sales volume and metrics, achieving sales goals for the department, staffing and scheduling, and training and developing associates. The Team Lead is also responsible for maintaining a clean and sales-ready department, communicating with the visual team, and utilizing excellent customer relations. Other duties may be directed by management.

Requirements

Advanced Storis knowledge required
Ability to lift merchandise of 20 lbs
Ability to communicate effectively with team members
Positive attitude when working with customers
Knowledge of employment and merchandise handling procedures
Proven leader within the organization
Stooping, kneeling, crouching, reaching, standing, climbing, crawling, walking, pulling, lifting, talking, hearing/listening and repetitive motion
Lifting up to 20 lbs occasionally, and/or up to 10 lbs constantly to move objects

Nice To Haves

Flexible shifts, such as opening and closing shifts

Responsibilities

Coach sales associates
Meet daily with department
Offer advice, support, motivation, or information to help associates meet sales objectives
Ensure department is doing everything to successfully sell
Work directly with customers and employees within assigned department, and other departments as needed
Work on an organizational level with other departments to ensure customer needs are met
Answer customers questions about products, prices, availability, and product uses
Emphasize product features based on analyses of customers needs
Help locate or obtain merchandise for customers
Describe merchandise and explain use, operation, and care of merchandise to customers
Maintain personal sales volume and metrics
Maintain and achieve sales goal for department
Staffing and scheduling for department
Training and development of existing associates in department and all new associates assigned to department
Maintain a clean and sales ready department
Communicate and work with visual team on needs for your department
Use excellent customer relations
Any other duties as directed by management