Sales Delivery Specialist - Westside Lexus
About The Position
A Vehicle Delivery Specialist, under the guidance of the New Vehicle Sales managers, will support the sales consultants in coordinating and completing vehicle deliveries. The primary objective of this role is to ensure customers begin their ownership experience with a full understanding of their vehicle’s features, technology, and operation. The Sales Delivery Specialist role is designed as a development step towards becoming a Sales Consultant, this is not a permanent role. Individuals in this position are expected to build product knowledge, customer engagement skills, and sales fundamentals in preparation for advancement into a commissioned Sales Consultant role.
Requirements
- Excellent written and verbal communication skills in English
- Strong Customer Service , interpersonal skills, and attention to detail
- Ability to effectively utilize Microsoft Office Suite, iPads
- Professional presentation and demeanor
- Ability to explain technical information in a simple, easy-to-understand manner
Nice To Haves
- Individuals in this position are expected to build product knowledge, customer engagement skills, and sales fundamentals in preparation for advancement into a commissioned Sales Consultant role.
Responsibilities
- Assist customers during the vehicle delivery process to ensure a smooth and positive experience
- Conduct comprehensive vehicle orientations, reviewing features, controls, and technology systems
- Follow up with customers after delivery to answer questions and reinforce product knowledge
- Maintain a high level of product and technical expertise in vehicle technologies, including but not limited to: Bluetooth connectivity, Lexus Enform, Safety Connect, Navigation systems, Park Assist, HomeLink,
- Present Lexus products and technology in a clear, professional, and customer-friendly manner
- Troubleshoot and resolve customer inquiries related to vehicle technology features
Benefits
- Comprehensive On-The-Job Training and Opportunity for Advancement
- Competitive Pay Plans
- Clean Work Environment
- A Well-Established Company and Stellar Reputation
- Vacation and Holiday Plan
- Medical, Dental and Prescription Drug Plans
- Life and Disability Insurance
- 401(k) Investment Plan with Employer Match
- Employee Assistance Program
- Tuition Assistance
- Voluntary Benefits and much more!
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
