Delivery/Technology Specialist - Lexus of Vancouver
Holman•Vancouver, WA
•Onsite
About The Position
Lexus of Vancouver is looking for a Delivery/Technology Specialist to join their team! The Delivery Specialist will focus on educating customers about the latest and greatest technology in their new car. After the sale of the car, the Delivery Specialist will meet with the client to answer all questions regarding operation of their vehicle. They will make follow-up calls after the purchase to ensure customer satisfaction.
Requirements
- Must have a valid driver’s license with excellent driving record
- 2-5+ years of customer service experience
- Excellent customer service skills and ability to work well in a fast-paced environment.
- Strong communication and organizational skills.
Responsibilities
- Maintain a complete understanding of all technological aspects of vehicles
- Communicate effectively, efficiently, and timely to all guests
- Explain all features on the vehicles (personal settings, navigation, Bluetooth and garage door pairing), the loaner vehicle process, warranty features, roadside assistance, and maintenance schedules
- Inspect each vehicle being delivered to ensure exemplary customer service and a seamless delivery process
- Thoroughly complete all associated paperwork with the delivery
- Maintain a professional image in appearance, words, and actions
Benefits
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life and Disability Insurance
- Flexible Spending and Health Savings Accounts
- Employee Assistance Program
- 401(k) plan with Company Match
- Paid Time Off (PTO)
- Paid Holidays
- Bereavement
- Jury Duty
- Paid Pregnancy/Parental leave
- Paid Military Leave
- Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
