Lexus of Stevens Creek Product & Delivery Specialist

Penske Motor Group • San Jose, CA

3d • $19 - $20 • Onsite

About The Position

The Lexus Product & Delivery Specialist Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Rate of $18.70 - $20.00. This position is located 100% on site at Lexus of Stevens Creek in San Jose, CA. Lexus of Stevens Creek is a proud member of the Penske Motor Group family of automotive dealerships. We provide the best possible guest experience for the thousands of guests we serve annually, whether they are purchasing a new vehicle, a pre-owned vehicle or having their vehicle serviced by one of our expert Technicians. As the #1 New & Pre-Owned dealership in Northern California, we have the largest inventory, offer great values, above all we make sure that our Guests and Team Members are treated special; and that is one of the reasons that it's not only a pleasure to shop here but to work here as well.

Requirements

• A high school diploma or equivalent
• Sales License
• A minimum of one (1) year customer service experience in the automobile or technology industries, preferred
• Knowledge of vehicle leasing principles; basic mathematical concepts (such as add, subtract, divide, multiply, and percentages); equity values and depreciation; and laws that govern retail automotive sales
• Ability to coordinates activities with other employees (team player); read and comprehend instructions and information in the English language; learn and understand the federal, state, and local laws which govern retail auto sales; use good judgment in challenging situations; pay attention to detail; follow-up with guests and employees; work well with the public; communicate in a professional manner on the phone, internet and in person; use standard office equipment
• Must be fingerprinted and obtain a sales and must have a valid California driver’s license and maintain an acceptable and safe driving record

Nice To Haves

• A minimum of one (1) year customer service experience in the automobile or technology industries

Responsibilities

• Deliver purchased vehicles at dealership or to guests at designated locations
• Inspect vehicles to detect damage and confirm the presence of accessories listed on the invoice
• Ensures vehicle serial numbers match those on the delivery paperwork, and sign documents for sale/lease of vehicle.
• Completes delivery paperwork/electronic transaction in a timely manner as defined by dealership
• Arrives on time to scheduled appointments and maintains constant communication with the designated sales personnel on each vehicle delivery reporting back on any issues, concerns, or schedule changes
• Stays current with all product knowledge, especially regarding new features, accessories and the benefits and convenience for our guests
• Introduces guests to dealership operations, including the service and parts departments, to emphasize to guests the quality and efficiency of the dealerships service operations.
• Maintain and achieves the sales and guest satisfaction objectives set by management
• Perform other administrative duties as assigned by management
• Maintain high ethical standards in all actions
• Always maintain professional appearance

Benefits

• Full suite of medical benefits, which includes health, dental and vision insurance.
• 401K with a generous Company match
• Team member discounts for cars, service, parts, and retail goods
• Tuition reimbursement
• Ongoing training and industry education through our in-house “Penske College” to help advance this position from a job to a career.
• Employee Referral Bonus Program because your friends will want to work where you do.
• Company and corporate partner discounts to companies like GE, Dell, Microsoft, Quicken, and many others.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED