Sales Coordinator | The SOMM Hotel & Spa
About The Position
The Sales Coordinator will perform administrative functions, organize calendars and department meetings, read and route incoming mail, and draft routine correspondence. They will design and maintain organization systems. This role involves answering all sales-related telephone calls, taking clear and concise messages, providing information, and directing calls to the appropriate team member. The coordinator will manage all inbound RFPs, assigning them to the appropriate sales contact, and handle lead reporting. They will prepare and distribute events reports, including the group resume and EO packet, and assist with preparing e-proposals, sales agreements, and other sales-related external documents. The position is responsible for handling deposits, maintaining accurate records of receipts, recording them in appropriate platforms, and ensuring delivery to accounts receivable. The Sales Coordinator will develop and maintain favorable working relationships and open communication with all departments. They are responsible for the definite agreement process, including turnover from sales to events, and processing sales department invoices and expenses, maintaining digital files, handing them off to accounting, and organizing and tracking as needed. Additionally, the role involves assisting managers during the execution of events and assisting with special projects and completing ad hoc assignments as needed.
Requirements
- Strong written and verbal communication skills, including: The ability to write, proofread and edit reports, business correspondence, and sales contracts.
- Effectively present information and respond to questions from team members, managers, clients, guests and general inquiries.
- Ability to carry out instructions provided in written and oral format.
- Ability to add, subtract, multiply and divide in all applicable units of measure, using whole numbers, fractions, percentages, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Ability to compute discounts, commissions, proportions, and percentages.
- Strong computer literacy in Microsoft Office, especially Outlook, Word, Excel and PowerPoint.
- Detail oriented with strong multi-tasking and organizational skills.
- Ability to solve problems and make decisions in routine situations.
- Strong personal skills, including time management, planning and organizing, and delivery of results.
- Positive can-do attitude and the ability to adapt to a variety of situations.
- Must adhere to Columbia Hospitality Policies and Procedures.
Responsibilities
- Performs administrative functions, organizing calendars and department meetings, reading/routing incoming mail, drafting routine correspondence; designs and maintains organization systems.
- Answers all sales related telephone calls, take clear/concise messages, provides information, and/or directs call to appropriate team member.
- Manages all inbound RFPs assigning them to the appropriate sales contact, and lead reporting.
- Prepares/distributes events reports, including the group resume and EO packet.
- Assists with preparing e-proposals, sales agreements, and other sales related external documents.
- Handles deposits, maintains accurate record of receipt, recording in appropriate platforms, and ensures delivery to accounts receivable.
- Develops and maintains favorable working relationships and open communication with all departments.
- Responsible for definite agreement process, including turnover from sales to events.
- Process sales department invoices and expenses: maintain digital files, handoff to accounting, organize and track as needed.
- Responsible for assisting managers during execution of events.
- Assist with special projects and completing ad hoc assignments as needed as necessary.
Benefits
- Medical
- Dental
- Vision
- Disability
- 401K
- HSA/FSA Plans -with employer contribution
- Referral Bonus
- Discounted Lodging, Dining, Spa, Golf, and Retail
- Employee Assistance Program
- “Columbia Cares” Volunteer Opportunities
- Committee Participation Opportunities
- Task Force Work Opportunities
- Online Learning Platform to Help You Grow!
- Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
