Sales Coordinator- InterContinental Boston

IHG•Boston, MA

10h•Onsite

About The Position

The InterContinental® Brand has a 70-year history in international travel, offering guests the InterContinental Life through personalized service and unique experiences. InterContinental® Boston is a luxury hotel that has received numerous accolades, including being rated in the top five Boston hotels on Trip Advisor and named ‘Best Hotels in Boston’ and top in the World by Condé Nast Traveler magazine. The hotel features 424 luxurious accommodations, a full-service spa, 32,000 square feet of meeting and event space, and international-influenced restaurants and bars. The hotel is seeking passionate, charming, confident, and internationally-minded individuals to join their team and contribute to making great things happen.

Requirements

Some College plus 1-2 years sales or catering related experience, or equivalent combination of education and experience.
Knowledge of hotel and food & beverage operations preferred.
Must speak fluent English.
Frequently standing up or moving within and outside of the facility.
Carrying or lifting items weighing up to 25 pounds.
Handling objects.
Bending, stooping, kneeling.
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training.
Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
Problem solving, reasoning, motivating, organizational and training abilities are used often.

Nice To Haves

Other languages preferred.

Responsibilities

Respond to client calls and special requests, obtaining final details, dates, times, and hotel room and meeting room requirements.
Regularly follow-up with clients and maintain accurate and updated information.
Copy and deliver deposit checks to the Accounting Department.
Mail departmental correspondence.
Check assigned managers' mailboxes.
Take accurate messages and relay information.
Provide daily administrative support with a strong emphasis on typing internal BEO’s, proposals, compiling and distributing reports.
Ensure daily BEO’s are distributed promptly and accurately to appropriate Departments.
Handle all aspects of special requests for function events processed through the Catering Department.
Handle all telephone and email contacts in a professional and timely manner on behalf and in concert with the catering associates.
Maintain client files and update information daily in accordance with established departmental policies and procedures.
Promote teamwork and quality service through daily communication and coordination with other departments.
Represent the hotel with a positive attitude and professional attire.
Follow sustainability guidelines and practices related to IHG and InterContinental Boston sustainability programs.
Carry out any other duties which fall within the broad spirit, scope and purpose of this job description and which are commensurate with the role.
Practice, manage, and promote the company’s values so that it becomes an intricate part of the everyday operation.