Facilities Coordinator - InterContinental New York Barclay

IHG•New York, NY

4d•$25 - $27•Onsite

About The Position

As a Facilities Coordinator, you will support the heartbeat of hotel operations: Engineering. You will manage work order dispatches, coordinate logistics with vendors and internal departments, and ensure seamless operations that support both our team and our guests.

Requirements

1+ year of general building maintenance or facilities coordination experience; high school diploma or training preferred.
Strong communication and organizational skills.
Ability to lift, push, pull, or carry items weighing up to 100–300 pounds.
Physical ability to bend, kneel, climb, crawl, and stand or move for long periods.
Reading and writing skills to complete reports and follow instructions; basic math skills required.
Ability to work a flexible schedule including nights, weekends, and holidays.

Responsibilities

Serve as the main point of contact for Engineering dispatch requests (via HotSOS or equivalent system).
Maintain daily, weekly, and monthly logs, including flush testing, panic device checks, and emergency light functionality, ensuring documentation is audit-ready.
Oversee and manage the HotSOS system: review work order progress, escalate unresolved issues, and coordinate Out-of-Order (OOS) room blocks with the Front Office and Engineering.
Perform routine and ad hoc facility floor walks, inspecting corridors, public areas, and back-of-house spaces for cleanliness, safety, and operational readiness.
Conduct unscheduled quality control inspections of PM-assigned rooms, identifying trends, deficiencies, and opportunities for improvement.
Strategically assign and monitor all daily Preventive Maintenance (PM) guest room tasks to ensure efficiency and compliance with brand standards.
Track and reconcile vendor billing, purchase orders, and departmental expenses.
Conduct daily key box audits and enforce strict adherence to key control protocols.
Ensure that 10-Minute Trainer signage, safety content, and compliance postings are current and properly displayed across departments.
Liaise with Housekeeping, Front Office, and Guest Services to align on daily operations.
Coordinate uniform distribution with Cintas for Security and Engineering departments.
Ensure timely submission of 10-Minute Trainer signage and safety materials.
Review and distribute Banquet Event Orders (BEOs) to Security staff, ensuring situational awareness and coverage; maintain the departmental BEO binder with real-time updates.
Maintain and audit Lost & Found records via Microsoft Shifts, conducting detailed weekly and monthly reconciliations for compliance and guest satisfaction follow-up.
Coordinate cross-departmental support for guest-facing and IT-related in-room projects, ensuring minimal disruption and timely completion.