Housekeeping Manager - New York New York

MGM Resorts International • New York, NY

1d • Onsite

About The Position

The Housekeeping Manager is responsible for overseeing and ensuring the smooth operation of assigned housekeeping areas. This role involves supervising, training, and directing employees, conducting daily briefings, performing inspections, and managing employee performance in accordance with departmental policies and procedures.

Requirements

• High School Diploma or GED Required
• Must be at least 18 years of age
• 2+ Years of Prior Relevant Experience (In related field)
• Work varied shifts, to include weekends and holidays

Responsibilities

• Oversee and ensure the smooth operation of assigned area
• Supervise, train, direct, and assist all employees assigned to the area
• Distribute workload fairly and evenly to those assigned to the station
• Conduct daily briefing and schedule meetings with Guest Room Attendants and House Persons
• Ensure cleanliness of rooms, hallways, lockers, and lobbies that all work is done properly
• Perform daily written guest room inspections in accordance with department standards
• Perform frequent and consistent visual inspections of guest rooms and assigned public areas
• Monitor Guest Room Attendants and House Persons work productivity and communicate any area below departmental standards to the assigned Executive Assistant Housekeeper
• Counsel and discipline employees that violate department policies, practices, or procedures; provide regular feedback to Guest Room Attendants and House Persons on specific job responsibilities and guest service

Benefits

• Wellness incentive programs
• Access to company hotel, food and beverage, retail, and entertainment discounts
• Discounts with company partners on travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities
• Volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED