Sales Coordinator, Strategic Accounts

BENCHMADE • Oregon City, OR

4d • Onsite

About The Position

The Sales Coordinator is the operational backbone of Benchmade’s Strategic Accounts team, keeping the department organized and ensuring projects, deadlines, orders, and meetings across the company’s largest retail partners stay on track. The role supports account managers so they can focus on growing the business and is intended for someone who wants to develop into account management. As the Strategic Accounts team grows, the coordinator will take on new projects, help build team processes and systems, and shape the role.

Requirements

• At least 2 years of experience in sales support, account coordination, or retail/wholesale operations.
• Able to work independently to find answers, identify the right contacts or workarounds, and bring solutions.
• Highly organized, proactive, and reliable in keeping work on track without reminders.
• Technology-forward and efficiency-minded, with an interest in new tools, including AI, and improving processes and systems.
• Proficient with Microsoft Office, including Outlook, Excel, and PowerPoint; project management tools such as Asana; and order management systems.
• Clear written communication skills for working with external partners and internal teams.
• Interested in growing into an account management role.

Nice To Haves

• Experience or interest in the outdoor, sporting goods, or hardlines industry.
• Experience with major-retailer vendor portals.
• Experience with Power BI or similar reporting tools.

Responsibilities

• Organize shared files, account folders, calendars, weekly check-ins, deadlines, and recaps for the Strategic Accounts team.
• Own and maintain the team’s Asana workspace, update account projects, coordinate across teams, follow up on owners and next steps, and help deliver projects on time.
• Maintain accurate and current retailer portals, item setups, price uploads, routing guides, and vendor agreements.
• Build weekly and monthly sell-through, inventory, and open-order reports for key accounts, and gather data for business reviews.
• Prepare line sheets, price lists, recommended buys, and presentation decks with the analyst and account managers.
• Coordinate agendas, samples, logistics, and follow-up for account visits, line reviews, and trade shows.
• Process sample and seeding orders and coordinate fixture-program orders and installs.
• Serve as a responsive day-to-day contact for retail buyers and internal teams, including customer care, sales operations, marketing, and production.
• Take on special projects, help develop team processes and systems, and contribute to the growth of the Strategic Accounts department.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed