Sales Coordinator

HM Alpha Hotels & Resorts•Nashville, TN

16h•Onsite

About The Position

Imagine building your hospitality career inside one of Nashville's most iconic hotels. At The Union Station Nashville Yards, Autograph Collection, every event tells a story, from elegant weddings to corporate celebrations inside our beautifully restored historic train station. As our Sales & Events Coordinator, you'll play a key role in creating unforgettable guest experiences while developing your career in luxury hospitality. This position is ideal for someone looking to build a long-term career in hotel sales, weddings, and event management. You'll work alongside experienced sales professionals while gaining hands-on experience that can lead to future opportunities in Wedding Sales, Group Sales, or Event Management.

Requirements

Hospitality, hotel, catering, event coordination, or administrative experience preferred.
Highly organized with strong communication skills and a commitment to exceptional service.
Ability to prioritize multiple tasks with accuracy and attention to detail.
Experience with Microsoft Office; CI/TY, OPERA, Delphi, or Marriott systems preferred.
Accounting or billing experience preferred.
Ability to build strong client relationships and collaborate across departments.
High school diploma or equivalent required.

Nice To Haves

Experience with CI/TY, OPERA, Delphi, or Marriott systems preferred.
Accounting or billing experience preferred.

Responsibilities

Serve as the first point of contact for new group and event inquiries by receiving, qualifying, and routing sales leads while ensuring every prospective client receives a prompt, professional first impression.
Create and assign master bill (PM) accounts for groups and events.
Create room blocks and reservation links.
Manage group room block inventory and support reservation changes and booking requests.
Distribute weekly reports.
Support the Wedding Sales Manager with tastings, event detailing, site tours, and final walkthroughs.
Coordinate wedding details and prepare event resumes.
Communicate group and event details with clients and hotel departments.
Manage billing records, receipts, payment documentation, and final billing reconciliation.
Manage contract-based financial requirements, including deposits and attrition.
Monitor payment status and assist with payment resolution.
Post group-related revenue and charges.
Prepare complete final billing documents with supporting charges.
Coordinate final bill review and invoice distribution.