Sales Coordinator - Hyatt Riverfront

ONIX GROUP LLC•Wilmington, DE

3d•Onsite

About The Position

The Hyatt Place Wilmington Riverfront is hiring a Sales Coordinator! The Sales Coordinator is responsible for maximizing hotel revenue by seeking out, booking, and executing hotel group and catering business. Coordinate and support all aspects of sales activities including taking initial inquiries, generating leads, proposals, referrals, contracts, blocking space, etc. Achieves group block and catering revenue goals by developing and implementing strategies for selling available space and hotel rooms to groups and local communities. Complete outside sales calls as directed by Assistant General Manager/General Manager. Process proposals and contracts as required and follow up within five (5) workdays. Process returns of contracts and distribute through proper channels internally. Have knowledge of room rates, packages, discounts, and promotions. Participate in site inspections, familiarization tours, trade shows, and functions within the hotel. Identify the needs of each guest and provide relevant information regarding hotel policies, services, and amenities. Perform all other duties as assigned.

Requirements

High school diploma or equivalent required.
Must be able to communicate effectively, be polite, courteous, and responsive to our guests.
Must be organized and detail oriented.
Typing and computer skills required.
A valid driver’s license is required.
Availability to work when needed, including weekends, holidays, and nights.

Nice To Haves

Hospitality and/or customer service experience preferred.

Responsibilities

Maximizing hotel revenue by seeking out, booking, and executing hotel group and catering business.
Coordinating and supporting all aspects of sales activities including taking initial inquiries, generating leads, proposals, referrals, contracts, blocking space, etc.
Achieving group block and catering revenue goals by developing and implementing strategies for selling available space and hotel rooms to groups and local communities.
Completing outside sales calls as directed by Assistant General Manager/General Manager.
Processing proposals and contracts as required and follow up within five (5) workdays.
Processing returns of contracts and distribute through proper channels internally.
Having knowledge of room rates, packages, discounts, and promotions.
Participating in site inspections, familiarization tours, trade shows, and functions within the hotel.
Identifying the needs of each guest and provide relevant information regarding hotel policies, services, and amenities.
Performing all other duties as assigned.

Benefits

Competitive Salary
Affordable Medical, Dental, and Vision Benefits for You & Your Family
401k Retirement With Company Match
Flexible Spending Accounts (FSA)
Paid Time Off & Paid Holidays
Short-term Disability and Maternity Leave Options, Personal and Family Medical Leave
Company provided Life Insurance and Long Term Disability Coverage
Employee Perks Program
Tickets At Work for Discounted Entertainment Tickets!
Tuition Reimbursement
In Facility Training/Inservice Programs
Employee Assistance Program
Free Will/Estate Preparation Services
Optional Legal & Identity Protection Services
Verizon Wireless Discount