Sales coordinator

GMR Safety•Terrebonne, QC

5d•Hybrid

About The Position

Reporting to the Sales Director, the Sales Coordinator plays a critical role in supporting and accelerating the sales team by taking full ownership of administrative, coordination, and sales support activities. This role acts as an operational center between Sales, Service & Installation, Finance and the customer ensuring smooth execution across the entire sales cycle. The Sales Coordinator operates with a high level of autonomy and is responsible for removing friction from the sales process, allowing sales representatives to focus on client engagement and closing. This role includes lead research, pre-qualification, while supporting sales performance through data analysis, reporting, and strong communication with both clients and internal teams.

Requirements

2 to 5 years of experience in sales coordination, inside sales, or similar role;
Strong organizational skills with the ability to manage multiple priorities simultaneously;
High level of autonomy, accountability, and attention to detail;
Experience with CRM systems (Salesforce preferred);
Experience using prospecting tools (ZoomInfo, LinkedIn Navigator, etc.);
Strong research and data analysis capabilities;
Excellent communication skills (written and verbal);
Ability to work cross-functionally and coordinate with multiple departments;
Proactive mindset with a strong sense of ownership;
Comfortable working in a fast-paced, evolving environment;
English required (spoken and written)

Nice To Haves

French is an asset.

Responsibilities

Support the sales team by handling day-to-day administrative and coordination tasks;
Serve as the central point of contact for internal Sales communications, lead management, and cross-functional coordination to ensure smooth execution across the sales and delivery process.;
Ensure accurate and timely data entry in the CRM (accounts, contacts, opportunities, orders);
Create and maintain customer accounts, and ensure all related information is complete and accurate;
Manage and organize incoming leads by identifying the right contacts using tools such as ZoomInfo and LinkedIn navigator;
Prepare and structure contact lists allowing sales representatives can focus on outreach and closing;
Coordinate and schedule meetings, calls, and follow-ups for the sales team;
Assist in drafting quotes, proposals, and client documentation in collaboration with sales representatives;
Complete client forms and review sales contracts to ensure accuracy and completeness;
Create order files and validate all administrative elements before internal processing;
Coordinate the handoff and follow-up of files between Sales, Service & Installation, and Finance;
Support the full customer order value chain from initial request to final handoff.
Follow up internally to ensure tasks, documents, and next steps are progressing as expected.
Maintain a high level of accuracy, organization, and data quality across all sales activities
Support the management of the sales inbox and route requests as needed;
Assist sales representatives with follow-ups and client communications when required;
Help keep CRM data up to date and reliable for pipeline tracking;
Support preparation of internal documents and reports;
Participate in improving sales processes and tools to increase team efficiency;
Collaborate with internal departments (Operations, Finance, Engineering) as needed;
Participate in team meetings and contribute to overall sales coordination efforts