Sales Coordinator

Herotel

23h•Onsite

About The Position

Join our Commercial team as a Sales Coordinator in Alabama, where you’ll play a key role in supporting field marketers and independent contractors, coordinating regional sales efforts, and ensuring sales activities are well resourced, accurately tracked, and effectively executed. The key purpose of this role is to coordinate and support sales and marketing activities within the assigned area, enabling field marketers and related parties to deliver customer growth and revenue targets while ensuring compliance with processes, quality standards, and system requirements.

Requirements

Grade 12 qualification with prior supervisory or related experience
Strong verbal and written communication skills
Customer service–oriented mindset
Excellent planning, organising, and coordination abilities
Leadership and people management skills
Strong problem-solving and decision-making capability
Good negotiation and deal-closing skills
Fluency in English and at least one additional area-specific language
Ability to work collaboratively as part of a team with high levels of dedication

Responsibilities

Support the Commercial and Field Operations teams in achieving regional revenue and customer growth targets
Coordinate the activities of Regional Field Marketers within the assigned LSM area
Assist with executing assigned sales plans and driving take-up in targeted areas
Provide ongoing mentoring, guidance, and support to field marketers and related parties
Track, monitor, and report on field marketers’ performance using daily, weekly, and monthly KPAs
Identify and proactively address non-adherence to Independent Contractor agreements, escalating where required
Co-develop tactical sales plans to support achievement of regional targets
Organise and coordinate lead generation initiatives with internal and external stakeholders
Ensure the quality and accuracy of captured data, orders, and invoices
Accurately capture customer and sales information on internal systems
Oversee and manage the use of company resources, including sales containers, payment devices, laptops, marketing tools, and materials
Ensure safety and security measures are applied to protect communities, field marketers, and company resources
Maintain strong product knowledge across Herotel’s product offerings
Cultivate effective cross-functional collaboration with Hub teams and other departments
Attend to and escalate customer queries through established Herotel processes and channels
Lead by example, demonstrating professionalism, integrity, and ethical conduct at all times
Represent the company positively in all interactions with customers, partners, and stakeholders