Sales Coordinator

AccorHotel • San Diego, CA

3h • Onsite

About The Position

The Sales Coordinator will support the sales department by responding to general telephone, email, and mail inquiries. This role requires strong customer service and communication skills, the ability to anticipate and meet guest needs, and an enthusiastic desire to achieve the highest levels of quality in all hotel areas. The Sales Coordinator will handle a high volume of incoming calls, prepare customer correspondence such as contracts and proposals, manage mail distribution, perform photocopying, prepare reports, and send faxes. Additionally, the role involves assisting with special projects, maintaining filing systems, managing schedules for appointments, travel, and meetings, acting as a liaison with other departments, and maintaining a professional environment. The Sales Coordinator will also be responsible for creating and maintaining accounts, bookings, and events.

Requirements

• Strong customer service skills.
• Strong communication skills.
• Ability to anticipate and meet guest needs.
• Enthusiastic desire to attain the highest levels of quality.
• Proficiency in Word, Excel, PowerPoint, Outlook.
• Ability to provide clear and professional telephone communication.
• Excellent verbal and written communication skills.
• Capable of managing multiple projects and responsibilities with ease.
• Well organized and detail oriented.
• Able to work independently and as part of a team in a fast-paced environment.
• High school or equivalent education required.

Nice To Haves

• Knowledge of Opera Sales & Catering is preferred.
• Bachelor's degree preferred.
• Prior hospitality sales experience preferred.

Responsibilities

• Respond to general telephone, email, and mail inquiries.
• Handle a high volume of incoming calls.
• Prepare customer correspondence such as contracts and proposals.
• Open and distribute mail.
• Make photocopies.
• Prepare reports.
• Send faxes.
• Assist with special projects as needed.
• Maintain filing systems.
• Maintain schedules in terms of appointments, travel, and meetings.
• Act as a liaison with departments when necessary.
• Maintain a professional environment.
• Create and maintain accounts, bookings, and events.

Benefits

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities
• Career development opportunities with national and international promotion opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED