Sales Coordinator - East

Nuage Designs Inc•Chicago, IL

2d•$20 - $24•Remote

About The Position

The Sales Coordinator — East provides broad administrative support to Nuage’s East Coast Sales team, keeping account data accurate and orders moving so Account Executives can focus on business development and client relationships. For over two decades, Nuage Designs has set the standard for couture linens and luxury event rentals — trusted by the world’s top event planners, Fortune 500 companies, and luxury hotels to make moments extraordinary. Founded in Miami’s Wynwood district in 2004, we’ve grown into a team of over 140 across Miami, New York, and Chicago — and we’re just getting started. Now entering our most ambitious chapter yet, we’re doubling down on people who care deeply about quality, design, and the art of the unforgettable. We’re looking for exceptional people who are energized by growth, inspired by craft, and ready to help shape a company at an inflection point. If that sounds like you, we’d love to hear from you. The Sales Coordinator provides broad administrative support to Sales Team members in Nuage Designs’ Northeast and Southeast territories. Key responsibilities for this role include processing & input of inbound Trade Account applications, answering general inquiries submitted by email & contact form, assisting Account Executives with order processing for non-revenue generating inquiries (sample orders, swatch requests, Design Trunk purchase orders, photoshoots, hospitality donations, etc), and miscellaneous administrative support as it relates to data management and internal communications. The Sales Coordinator alleviates a portion of the administrative demand on the Account Executives in order that they can pursue business development opportunities and provide a richer customer experience for existing clients.

Requirements

Ability to read, analyze, and interpret business documents.
Strong communication skills, both written and verbal.
Ability to calculate figures such as discounts, percentages, and proportions.
Strong organizational skills
Versatile problem solver
Exceptional critical thinking skills
Superior attention to detail
Proficiency in IntelliEvent software
Proficiency in Microsoft Office, particularly Excel and Word
Experience with CRM systems and order management software
Familiarity with Stripe credit card processing system
Ability to learn and quickly develop proficiency in new systems is expected
Excellent written communication skills, ability to convey detailed information succinctly & accurately via email.
Proven ability to prioritize tasks
Strong organizational skills
Self motivated, works well independently
Takes direction well
Fun, positive attitude
Calm under pressure
Committed to the success of the team at large

Nice To Haves

Bachelor’s Degree from four year college or university desired
Experience in the Event or Hospitality Industry in one of the following functions highly desired: Sales, Coordination, Administration / Admin Assistant
Candidates based in key growth markets (Boston, Philadelphia, Nashville, Raleigh) to support regional alignment and market development is a plus.

Responsibilities

Input new Trade Account applications into IE, notifying the associated Account Executive that the account is established and ready for outreach
Answer general inquiries as submitted through our website contact form or to our general inquiry inbox, as well as assisting with phone calls - directing clients to the appropriate Account Executive or other department
Review Design Trunk orders submitted via the website and ensure proper client data management by entering new client information into Intellievent (IE) and updating existing client profiles to reflect Design Trunk ownership, supporting future collection launches and outreach efforts.
Input (and occasionally, revise) non-revenue generating orders on behalf of the Sales Team. This includes orders for samples, swatches, photoshoots, hospitality/donations, and more.
Cross-check product availability for future event dates to ensure goods are available prior to sampling or fulfillment.
Submit Inventory Addition Requests (IARs) to Production when required based on product availability findings.
Notify the Account Executive upon order completion, relaying any pertinent information regarding availability or product assortment so the order can be submitted to the client.
Run a daily Balance Report and process Balances Due for all orders with a current Final Date for Changes, sending receipt & proof of paid invoice to the client contact on file.
Run a weekly Tentative Order Aging Report to identify quotes generated more than 30 days prior, conducting follow-ups on dormant orders to move the closing process forward.