Sales Coordinator, Customer Accounts

Lindsay•Olathe, KS
•Onsite

About The Position

Lindsay Corporation is seeking a Sales Coordinator, Customer Accounts to join its Olathe, Kansas Sales team. Reporting to the Senior Director-Sales, this position combines inside sales activities with select customer service coordination. The coordinator manages current and new customer accounts and works with commercial sales, finance, billing, credit, quality, and warranty support across the company’s external business segments. The role provides account management and support for external technology solutions customers. It is based at the Olathe facility and is performed in the office Monday through Friday, with remote work possible as unique situations arise. Domestic travel is approximately 0–5%.

Requirements

  • One to two years of successful experience in inside or outside sales or customer service.
  • Strong technical aptitude and working knowledge of CRM tools such as Salesforce.
  • Excellent verbal and written communication skills.
  • Strong problem-solving skills, ability to learn by doing, personal accountability, and a positive, professional attitude.
  • Ability to work in a fast-paced, team-oriented environment and successfully manage multiple user cases simultaneously.
  • Ability to communicate technical problems and solutions and outline identified issues.
  • Good organizational skills and ability to multitask.
  • Proficiency with Microsoft Office and web-based applications.
  • Ability to travel domestically approximately 0–5%.

Nice To Haves

  • Bachelor’s degree or equivalent preferred.
  • Knowledge of the MS Dynamics ERP tool is beneficial.

Responsibilities

  • Manage current and new customer accounts through phone, email, quotes, and issue resolution.
  • Develop strong relationships with Business Development Managers, Account Managers, Elecsys stakeholders, business units, and customers.
  • Enter purchase orders accurately, update quotes, and process related queries.
  • Create quotes and assist the outside Sales Team with service and support while traveling.
  • Track contacts and activity in the CRM database.
  • Support all cycles of the customer experience, including credit and billing.
  • Demonstrate Lindsay values, behaviors, and expectations.
  • Perform other duties as assigned.
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