Sales Consultant / Base + Commission

B-Sew Inn•Oklahoma City, OK

1d•Onsite

About The Position

The Retail Sales Consultant sells sewing machines and related products while driving sales through excellent customer service and upholding B-Sew Inn’s core values. The role involves helping guests select merchandise, demonstrating product features, processing sales, following up with customers, and supporting the store’s sales goals and daily operations. This is a full-time position, 40 hours per week, including Saturdays.

Requirements

High school diploma or GED.
1–2 years of relevant sales experience.
Commitment to continually increasing knowledge of B-Sew Inn products and staying current on product offerings.
Excellent customer service skills.
Excellent time management skills and ability to multitask and prioritize work.
Attention to detail and problem-solving skills.
Excellent written and verbal communication skills.
Strong organizational and planning skills.
Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
Proficiency in MS Office, including email.
Ability to work in a team-oriented environment.
Ability to work a flexible schedule.

Nice To Haves

Familiarity with Google Documents and Google Drive.

Responsibilities

Demonstrate a positive attitude and adhere to B-Sew Inn’s culture, including finding a way to say yes.
Greet guests on the sales floor and determine the type, make, and quality of merchandise they want.
Display merchandise and suggest selections that meet guests’ needs, emphasizing product quality and utility.
Demonstrate sewing machines and related products, explain their features, and answer questions about price and use.
Process sales invoices using the Point of Sales System.
Use sales skills to achieve personal and store goals, overcome obstacles, and act on sales opportunities.
Stay informed about current sales and promotions, payment and exchange policies, and security practices.
Follow up with guests to confirm satisfaction, respond to inquiries, solicit further sales, and resolve or refer problems.
Maintain records related to sales and quotes.
Examine defective items returned by guests and determine whether refunds or replacements should be made.
Use the computer database to research merchandise availability.
Participate in physical inventory.
Sell service contracts for machines sold.
Wrap merchandise or arrange delivery for guests.
Clean shelves, counters, tables, and other retail areas.
Remove and record register cash at the end of the shift.
Help maintain a demo-ready store and sales floor.
Update job knowledge by participating in educational opportunities.
Perform other duties as assigned.