Parts Outside Sales (base + commission)
About The Position
The Parts Outside Sales representative solicits parts business from assigned accounts through in-person and phone contacts. The role involves visiting current customers, prospecting for new accounts, and coordinating order and delivery details with the parts department. The representative follows up on orders to ensure customers are properly served, coordinates service sales with service salespeople, supports collections when necessary, and serves as a public relations liaison for the dealership. The position also requires maintaining customer records and mailing lists, submitting reports, attending training seminars when possible, and maintaining a professional appearance. The job requires a high school education, sales experience, parts department experience, and English language skills. The employee must have a valid driver's license and be able to work on the road. The work environment includes traveling in the employee's own car to customers' places of business.
Requirements
- High school graduate.
- Sales experience.
- Parts department experience.
- English language skills.
- Valid driver's license.
- Ability to work on the road.
Responsibilities
- Visit assigned customers.
- Prospect for new customers.
- Communicate parts orders to counterpeople and advise whether orders are stock or emergency.
- Confirm with customers that delivery dates for non-stock items are acceptable before ordering.
- Review special orders with the parts manager and obtain approval.
- Obtain the parts manager's approval for special pricing.
- Advise counterpeople on delivery instructions.
- Follow up on parts orders to ensure customers have been served properly.
- Coordinate service sales with service salespeople.
- Submit completed call reports, time sheets, and expense reports.
- Update customer records to reflect changes such as names and addresses.
- Add new customers to appropriate mailing lists.
- Attend training seminars when possible.
- Assist in collections when necessary.
- Act as a public relations liaison for the dealership.
- Maintain a professional appearance.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
