Acura of Dayton Sales Consultant

Jeff Wyler Automotive Family•Centerville, OH

13d•Onsite

About The Position

Jeff Wyler Acura of Dayton is seeking a driven, professional, and customer-focused Sales Consultant. This role goes beyond traditional car sales, focusing on providing a premium experience, knowledgeable guidance, transparency, and genuine relationship-building for automotive customers. As an Acura Sales Consultant, you will represent the brand, become a trusted advisor, and guide customers through their vehicle-buying journey. The position offers uncapped earning potential, personal growth, competition, and career-building opportunities. Sales Consultants are responsible for creating an exceptional customer experience from initial contact through post-delivery, learning products, understanding customer needs, conducting professional presentations and demonstrations, and managing the entire purchasing process. The emphasis is on building lasting relationships that generate repeat and referral business.

Requirements

Driven, goal-oriented, and accountable for results.
Ability to build rapport and trust with customers.
Professional demeanor.
Coachability and openness to training, feedback, and continuous improvement.
Competitive spirit and desire to perform at a high level.
Customer-focused approach, prioritizing earning trust.
Resilience, persistence, consistency, and positivity.
Strong work ethic.
Effective communication skills.
Desire to succeed.

Nice To Haves

Automotive sales experience is preferred but not required.
Successful backgrounds in Automotive Sales, Luxury Retail, Real Estate, Hospitality, Financial Services, Business-to-Consumer Sales, Customer Service, High-End Retail, Insurance, Account Management, or other performance-based sales environments.

Responsibilities

Welcome every customer with professionalism, energy, and genuine enthusiasm.
Build rapport and establish trust by understanding each customer's lifestyle, preferences, needs, and budget.
Conduct thorough needs assessments and recommend vehicles that align with the customer's priorities.
Become an expert on the Acura product lineup, technology, features, benefits, and competitive advantages.
Deliver compelling vehicle presentations and professional test drives.
Demonstrate vehicle technology and features in an easily understandable manner.
Utilize dealership technology and CRM tools to manage customer relationships and follow-up.
Maintain consistent communication with prospects throughout the buying process.
Generate and develop new business through referrals, repeat customers, networking, digital leads, and proactive follow-up.
Work closely with Sales Management, Finance, Service, and other departments to provide a seamless customer experience.
Accurately prepare and maintain customer and sales documentation.
Negotiate professionally while protecting customer satisfaction and dealership profitability.
Follow up after delivery to ensure customer satisfaction, answer questions, and identify future service and referral opportunities.
Continuously develop product knowledge, sales skills, and industry expertise.
Consistently pursue personal and dealership sales goals.