Sales Consultant | Chrysler Dodge Jeep Ram FIAT

Hendrick Automotive Group•Concord, NH
•$120,000•Onsite

About The Position

Hendrick Chrysler Dodge Jeep Ram FIAT of Concord is hiring Sales Consultants to connect customers with new and preowned Chrysler, Dodge, Jeep, Ram, and FIAT vehicles. The position offers a performance-based pay structure with a starting salary guarantee; top performers consistently earn $120,000 or more per year. Sales Consultants work rotating day, evening, and weekend shifts during dealership hours of 9:00 AM to 8:00 PM, Monday through Sunday. The role involves advising customers throughout the vehicle-buying process, from identifying their needs and presenting vehicles to discussing financing and warranty options and following up after the sale. Consultants also build customer relationships, maintain accurate CRM records, stay informed about products and promotions, and assist with inventory tracking. Work takes place throughout dealership facilities, including indoors, outdoors, and on customer test drives, with regular interaction across sales, finance, and service teams.

Requirements

  • Strong negotiation skills and the ability to close deals confidently and ethically.
  • Excellent communication and interpersonal skills.
  • Familiarity with CRM software and customer database systems.
  • Intermediate proficiency in Microsoft Office products.
  • Confidence in sales ability and a commitment to honesty and transparency.
  • Valid driver's license.
  • Ability to work rotating shifts, including evenings, weekends, and holidays.

Nice To Haves

  • Two years of direct customer-facing sales experience, preferably in automotive sales or a similar fast-paced environment.
  • Previous dealership experience is highly desirable.
  • Motivated newcomers with strong sales backgrounds are encouraged to apply.

Responsibilities

  • Greet customers, identify their needs, and recommend suitable new or preowned Chrysler, Dodge, Jeep, Ram, or FIAT vehicles.
  • Present products and conduct test drives, highlighting vehicle features, performance, and technology.
  • Explain financing, leasing, and warranty options clearly and transparently.
  • Negotiate vehicle pricing professionally and ethically while maintaining dealership profitability.
  • Develop and manage a customer pipeline through outbound calls, follow-ups, and referrals.
  • Monitor customer satisfaction and address concerns promptly and professionally.
  • Maintain accurate records of customer interactions using CRM software.
  • Stay current on the Stellantis model lineup, Mopar accessories, promotions, and industry trends.
  • Follow up with customers after the sale to ensure satisfaction and foster long-term relationships.
  • Support inventory management by tracking vehicle availability.
  • Follow supervisor instructions and perform other duties and responsibilities as requested.

Benefits

  • Performance-based pay plans and bonuses; top earners reach $120,000 or more.
  • Starting salary guarantee.
  • Zero-premium employee healthcare, prescription, and life insurance.
  • Dental, vision, and supplemental coverage.
  • 100% paid Stellantis/Mopar factory training, including the Sales Onboarding Program.
  • 401(k) with company match.
  • Paid time off, vacation, holiday, and sick pay.
  • Employee Assistance Program.
  • Employee discounts.
  • Recognition and rewards programs.
  • Career growth opportunities within the dealer group.
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