Sales Consultant - Boats & ATVs

Bass Pro Shops • Memphis, TN

4d

About The Position

The Boat & ATV Sales Consultant performs selling and customer service activities to help boat and ATV customers make informed buying decisions. The role supports a world-class customer service commitment by welcoming customers, determining their boating or ATV needs, sharing relevant product information, and helping ensure a pleasant and productive shopping experience. The consultant maintains product knowledge, stays informed about pricing and promotions, and follows sales training and direction. The position also involves preparing and maintaining showroom products and displays, managing customer leads and follow-up in the CRM, participating in special sales events, coordinating with the Service Department for customer deliveries, and completing required sales paperwork. Consultants are expected to meet and exceed individual monthly sales goals, maintain confidentiality and a clean professional work area, and follow company policies and procedures. Other duties may be assigned.

Requirements

• High school education or equivalent experience.
• Ability to calculate figures such as discounts and percentages.
• Ability to communicate with customers and associates in a friendly and professional manner.
• Ability to establish and maintain effective working relationships with management, coworkers, and customers.
• Ability to operate a computer system and point-of-sale register system.
• Ability to lift up to 50 pounds and stand for extended periods.

Responsibilities

• Provide friendly, timely customer service and help create a pleasant and productive shopping experience.
• Meet with prospective customers to determine their boating and/or ATV needs and provide information to support informed buying decisions.
• Maintain current product knowledge using available resources, including brochures, the Internet, and product training meetings.
• Stay aware of advertised items, current pricing structures, and promotions, and follow sales training and direction.
• Work cooperatively with the Service Department to support seamless customer deliveries.
• Maintain confidentiality of sensitive and personal information.
• Prepare the showroom each morning according to presentation standards, including signage and clean, presentable, sellable products; maintain product integrity and cleanliness throughout the day.
• Enter new customers and manage leads, prospects, follow-up activities, and daily tasks in the provided CRM before and after sales.
• Participate in special events such as boat shows and parking lot events.
• Accurately complete paperwork required during the selling process.
• Meet and exceed individual monthly sales goals and achieve company sales goals.
• Maintain a clean and professional work area and follow company policies and procedures.
• Perform other duties as assigned.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
• Medical, dental, and vision benefits.
• Health Savings Account.
• Flexible Spending Account.
• Voluntary benefits.
• 401(k) retirement savings.
• Paid holidays.
• Paid vacation.
• Paid sick time.
• Bass Pro Cares Fund.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED