Sales Consultant - Boats & ATVs

Bass Pro Shops • Memphis, TN

6d

About The Position

The Boat & ATV Sales Consultant performs selling and customer service activities to help boat and ATV customers make informed buying decisions. The role supports a pleasant, productive shopping experience by engaging customers, identifying their needs, providing product information, and maintaining current knowledge of products, pricing, and promotions.

The consultant prepares and maintains the showroom and merchandise, manages customer leads and follow-up in the company CRM, completes sales paperwork, and coordinates with the Service Department to support seamless deliveries. The position participates in special events and works toward individual monthly sales goals. Duties are performed under general supervision using established procedures, with occasional independent judgment and recommendations to improve work procedures, policies, and practices.

Requirements

• High school education or equivalent experience.
• Ability to calculate figures such as discounts and percentages.
• Ability to communicate with customers and associates in a friendly, professional manner.
• Ability to establish and maintain effective working relationships with management, coworkers, and customers.
• Ability to operate a computer system and point-of-sale register system.
• Ability to lift up to 50 pounds and stand for extended periods.

Responsibilities

• Support a strong commitment to world-class customer service and ensure a pleasant, productive shopping experience.
• Engage customers entering the department in a friendly and timely manner.
• Meet with prospective customers to determine their boating and/or ATV needs and provide information to support informed buying decisions.
• Maintain current product knowledge using available resources, including brochures, the Internet, and product information training meetings.
• Stay aware of advertised products, current pricing structures, and promotions, and follow selling skills training and direction.
• Work cooperatively with the Service Department to ensure seamless customer deliveries.
• Maintain confidentiality of sensitive and personal information.
• Prepare the showroom each morning, ensure signage meets presentation standards, and keep products clean, presentable, and in sellable condition throughout the day.
• Generate and manage leads and prospects in the provided CRM, entering new customers and documenting follow-up activities and daily tasks before and after sales.
• Participate in special events such as boat shows and parking lot events.
• Accurately complete required sales paperwork.
• Meet and exceed individual monthly sales goals and achieve company monthly sales goals.
• Maintain a clean, professional work area and follow company policies and procedures.
• Perform other duties as assigned.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions
• Medical benefits
• Dental insurance
• Vision insurance
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401(k) retirement savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED