Retail Manager - Boats ATV Marine

Bass Pro Shops•Cary, NC

10d•Onsite

About The Position

The Retail Manager (Boats, ATVs and Marine) supervises the Tracker Boat Marine Center dealership, along with the Marine department, within the store to include the merchandise presentation, inventory control, pricing, sales enhancements, staff selection and development and customer service activities. This role supports a strong commitment to world-class customer service and ensures a pleasant and productive shopping experience for all customers. The manager is responsible for meeting or exceeding financial plans and executing all sales plans as directed by the Company. Key duties include opening and closing the store, obtaining "Manager on Duty" responsibilities, and maintaining planograms as set by the Corporate Office. The manager will staff departments with service-oriented associates, participate in interviewing and selection, coordinate training, prepare performance appraisals, recommend merit increases, prepare weekly work schedules, and coach associates to promote positive customer relations and a productive team-oriented work environment. This role also resolves customer and associate issues and carries out supervisory responsibilities in accordance with company policies and applicable laws. The manager provides a legendary experience for every customer by assisting them in making buying decisions, identifying and evaluating customer needs, making product recommendations, and promoting programs including CLUB Membership, VOC, and In-Store Pick-up.

Requirements

Minimum of 3-5 years in Retail Management, with responsibility for one or more Sales Departments.
Ability to calculate figures and amounts such as discounts, commissions, and percentages.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret a variety of other financial, legal, and technical information.
Ability to read and analyze certain reports.
Ability to write reports and business correspondence.
Ability to effectively present information and respond to questions from Managers, associates, customers, and the public.
Ability to conduct meetings and presentations to groups.
Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems.
Demonstrated strong interpersonal skills.
Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff.
Demonstrated use of Team concept of Management.

Responsibilities

Supervises the Tracker Boat Marine Center dealership and Marine department.
Manages merchandise presentation, inventory control, pricing, and sales enhancements.
Oversees staff selection, development, and customer service activities.
Supports world-class customer service and ensures a pleasant shopping experience.
Meets or exceeds financial plans and executes sales plans.
Opens and closes the store and performs "Manager on Duty" responsibilities.
Maintains planograms as set by the Corporate Office.
Staffs departments with service-oriented associates, including interviewing, hiring, and training.
Prepares performance appraisals, recommends merit increases, and prepares weekly work schedules.
Coaches and motivates associates to promote positive customer relations and a productive work environment.
Resolves customer and associate issues.
Carries out supervisory responsibilities in accordance with company policies and applicable laws.
Provides a legendary customer experience by assisting with buying decisions, identifying needs, making recommendations, and promoting company programs.

Benefits

Discounts on retail merchandise, restaurants, world-class resorts and conservation attractions!
Medical
Dental
Vision
Health Savings Account
Flexible Spending Account
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Paid sick time
Bass Pro Cares Fund