Sales Consultant (Ford OKC)

Cavender Auto Family•Oklahoma City, OK

About The Position

Cavender Ford of OKC, part of Cavender Auto Family, is seeking Sales Consultants to help customers find and purchase vehicles while delivering a high-quality, relationship-focused experience. The role involves guiding customers through the sales process, presenting and demonstrating new and used vehicles, discussing financing and additional finance products, and coordinating vehicle delivery and registration. Consultants also use a customer relationship management (CRM) tool to track interactions, follow up with customers, engage prospects by phone and email, and complete ongoing product training. The company describes its culture as grounded in integrity, ownership, service, respect, accountability, teamwork, and continuous growth. It invests in employees, supports internal promotion, and provides opportunities to build long-term careers. Veterans and military spouses are encouraged to apply.

Requirements

  • Strong communication skills.
  • A strong record of positive customer service results and a customer-focused attitude.
  • Valid driver's license.
  • Successfully complete an MVR check, background check, and pre-employment drug test.

Nice To Haves

  • Sales or customer service experience is preferred.

Responsibilities

  • Greet customers, identify their vehicle needs, and guide them through vehicle selection, test drives, personalization, financing, and paperwork.
  • Present and demonstrate new and used vehicles professionally and knowledgeably.
  • Use the customer relationship management (CRM) tool to track customer interactions.
  • Present customer deal structures and additional finance products.
  • Follow up with customers and maintain high customer satisfaction.
  • Complete ongoing training modules to stay current on vehicle products, features, and accessories.
  • Maintain customer satisfaction scores at or above company standards.
  • Arrange vehicle delivery and registration.
  • Contact prospects and clients by phone and email as part of business development.

Benefits

  • $3,000 per month guarantee for the first 90 days.
  • Medical, dental, and vision insurance.
  • Pet insurance.
  • Paid time off.
  • Paid maternity and paternity leave (parental leave).
  • Company-paid $10,000 life insurance policy.
  • Employee discounts on vehicles, service, and parts.
  • Professional growth and development training on a quarterly basis.
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