LaserAway is the nation's leader in aesthetic dermatology, combining medical expertise with luxury-level service across hundreds of clinics nationwide. Patient Care Coordinators (PCCs) are trusted advisors who build loyal patient books and drive business outcomes. This role involves owning the consultation relationship from the first interaction through long-term loyalty. The PCC will be responsible for conducting one-on-one consultations, designing customized treatment plans, and guiding patients through their aesthetic journey. Day-to-day activities include educating patients on services, presenting treatment plans and financing options, and collaborating with clinicians and the Location Director to ensure a premium patient experience. The role utilizes LaserAway's custom CRM for lead generation and patient history access.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed