About The Position

UptimeAI provides AI reasoning agents that help industrial operations teams make goal-oriented, real-time decisions. Its agents embed engineering reasoning into AI to analyze operational data, diagnose issues, and guide teams toward actions that support reliability, safety, and performance. The Sales Consultant – Solution Engineering will be the technical partner to UptimeAI’s US sales team, helping Account Executives win enterprise customers in Power, Data Centers, Metals & Mining, and process industries. The role leads discovery, delivers demonstrations, and proves value through pilots that convert to contracts. It bridges Sales and Engineering by aligning customer challenges with UptimeAI’s offering and presenting both the technical and return-on-investment case to plant and executive leaders. The position reports to the SVP-Sales and is remote in the US. Travel of 40–60% is expected.

Requirements

  • 8–13 years of experience, including hands-on operations, process, or reliability work at an owner-operator plant and customer-facing pre-sales, solution, or APM implementation work at a technology provider.
  • Bachelor’s degree or higher in chemical engineering or an equivalent discipline.
  • Strong process-side operations and maintenance knowledge, including reactors, rotating equipment, P&IDs, and PFDs.
  • Experience with predictive analytics, AI, APM, or simulation solutions.
  • Working knowledge of industrial data sources and systems, including historians, DCS, SCADA, and OPC.
  • Experience with CMMS and reliability-centered maintenance (RCM), or work in a maintenance capacity.
  • Ability to build a business case and convince senior management of its value.
  • Willingness to travel 40–60%.
  • Authorized to work in the US.

Nice To Haves

  • CMRP, Certified Energy Manager, or similar certification.
  • Experience in a vendor remote monitoring and diagnostics center.
  • Quantified plant improvements, such as reduced reactive maintenance, increased yield, or energy savings.
  • Experience in a Series A/B or high-growth company.

Responsibilities

  • Lead discovery meetings, platform demonstrations, and technical proofs of value for new opportunities and existing customers.
  • Serve as a subject-matter expert in predictive analytics, operations and maintenance, process engineering, and asset performance management.
  • Translate customer business challenges into technical solutions using process knowledge, including P&IDs, PFDs, equipment, and failure modes, alongside UptimeAI’s capabilities.
  • Gather requirements, conduct gap analyses, and document functional and technical requirements.
  • Answer technical, data, integration, and security questions, including questions related to historians, DCS, SCADA, OPC, and CMMS.
  • Build and present ROI cases to management based on downtime avoided, maintenance cost, yield, reliability, and energy savings.
  • Support solution design and architecture reviews with Delivery, and ensure smooth handoffs for won deals.
  • Own technical responses to RFPs, RFIs, and security questionnaires.
  • Feed customer and competitor insights back to Product, and build reusable demonstrations and use cases.
  • Participate in marketing campaigns, webinars, and industry events.
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