Sales Consultant, Product Specialist Automotive Sales (Ron Marhofer Buick GMC)
About The Position
Are you a high-energy, customer-focused individual looking to thrive in a high-volume dealership environment? At Ron Marhofer Buick GMC, we do things differently. We’ve eliminated the stressful, high-pressure, old-school dealership culture and replaced it with a transparent, single-point, no-haggle buying process. Whether you are an experienced auto sales professional or a top performer from hospitality, retail, or tech sales, we give you the tools, inventory, and foot traffic needed to reach high-volume income potential. We offer a high-volume inventory and demand for top-performing Buick SUVs and premium GMC trucks/SUVs backed by a loyal Northeast Ohio customer base. Our no-haggle, one-price sales model allows you to focus on building relationships and helping customers find the right vehicle without endless price negotiations. We provide predictable and competitive earnings with an outstanding compensation package designed to reward volume, customer retention, and performance. Enjoy a structured schedule with modern technology to manage your leads efficiently and opportunities for career advancement as we actively promote from within across our entire auto family.
Requirements
- High school diploma or GED required.
- Must possess a valid driver's license with an acceptable driving record and meet all state and dealership requirements for vehicle operation and sales activities.
- Previous customer service, retail sales, hospitality, or relationship-building experience required.
- Demonstrated ability to communicate effectively, build trust, and achieve performance goals in a customer-focused environment.
- Excellent communication, listening, and interpersonal skills.
- Ability to build rapport, present products effectively, use technology and CRM systems.
- Manage multiple priorities and work evenings, weekends, and holidays as needed.
Nice To Haves
- Associate degree or coursework in business, marketing, communications, or a related field preferred.
- Ongoing sales, customer service, or automotive industry training is a plus.
- Automotive sales, one-price retail sales, CRM utilization, lead management, or commissioned sales experience preferred.
- Experience delivering exceptional customer experiences and handling digital leads is highly desirable.
- Knowledge of automotive products, digital retailing tools, financing processes, and CRM platforms.
- Strong negotiation alternatives, social media proficiency, self-motivation, prospecting ability, and a commitment to continuous improvement preferred.
Responsibilities
- Provide an exceptional, transparent buying experience for every guest online, over the phone, and in person.
- Build a strong knowledge of Buick and GMC vehicle features, technology, and financing options to assist customers effectively.
- Demonstrate vehicle technology and conduct dynamic test drives.
- Follow up with internet leads, manage customer relationships, and track sales progress using our state-of-the-art CRM.
- Ensure smooth vehicle handoffs, complete necessary paperwork, and maintain a high customer satisfaction rating.
Benefits
- Competitive Compensation Plan (Base + High-Volume Commission/Bonuses)
- Comprehensive Health Coverage: Medical, Dental, and Vision Insurance
- Retirement Plan: 401(k) with company match
- Paid Time Off: Vacation, holiday, and personal time
- Ongoing Training: Paid manufacturer certifications and career development support
- Employee Discounts: Special pricing on vehicle purchases, parts, and service
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
