Sales Compensation Systems
About The Position
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
Requirements
- 5+ years in sales compensation systems, commissions operations, or a related RevOps or finance systems role.
- Hands-on experience administering a sales compensation platform such as CaptivateIQ, Xactly, Spiff or Varicent, including building plans and calculation logic from scratch.
- Strong Salesforce knowledge: objects, fields, reports, and how opportunity and booking data flows into commission calculations.
- Working knowledge of commission accounting, including accruals, month-end close, and reconciling payouts to the general ledger.
- Experience integrating an HRIS (e.g., Workday) with a commission platform, and sound judgment handling sensitive employee and pay data.
Nice To Haves
- Experience managing a commission platform at a fast-growing company.
Responsibilities
- Own the commission platform end to end, including plan configuration, crediting rules, user access, and changes each plan year.
- Build and maintain the data flows between Salesforce, the commission tool, HRIS and payroll so that bookings, roster changes and payouts stay in sync.
- Turn new plan designs, deal types and SPIFs into working system logic, and test them before they go live.
- Automate manual steps, build self-serve dashboards on attainment and payout cost for reps and leaders, and keep clear documentation for every rule and process.
- Partner with Accounting on monthly close: deliver commission accruals, reconcile commissionable bookings to billing and revenue, and support commission capitalization.
- Keep employee changes (hires, transfers, leaves, and exits) accurate in the commission system, and manage role-based access so pay data stays confidential.
Benefits
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
