Sales Clerk

St. Luke’s University Health Network • Bethlehem, PA

1d

About The Position

The Sales Clerk, described in the posting as a Pharmacy Support Associate, completes customer transactions at the cash register and assists with the day-to-day operations of the Retail Pharmacy. The role provides excellent customer service to Homestar Pharmacy customers and supports prescription handling, inventory, delivery preparation, and pharmacy organization.

Requirements

• High school diploma.
• Successful completion of on-the-job training in each area of the Department within the first six months of employment.
• Ability to meet the physical and sensory requirements described in the posting, including standing and walking for extended periods; lifting and carrying; climbing stairs while carrying items; pushing and pulling; bending, stooping, reaching, fingering, and handling; and the specified vision and hearing capabilities.

Responsibilities

• Greet, engage, and assist customers in a friendly and efficient manner; answer phones and refer patient requests and questions to licensed pharmacy staff.
• Verify customer identity before providing medications, maintain confidentiality of prescription and patient identity, verify and bag prescriptions appropriately, and verify or obtain allergy information according to policy.
• Enter purchases and employee transactions under the designated ID, apply applicable discounts, provide receipts, process cash, credit card, and payroll deduction transactions, verify accurate billing to the correct employee, and maintain receipts according to policy.
• File prescriptions in accordance with applicable laws, regulations, and pharmacy policy; maintain applicable logs, including logs for pseudoephedrine-based products.
• Run scheduled reports and place reminder calls for prescriptions not picked up; return uncollected prescriptions to stock under pharmacist direction and organize the Will Call area.
• Prepare medications and process transactions for employee remote or mail delivery; complete delivery logs, verify employee addresses, and maintain shipping supplies and postage.
• Complete inventory counts, order merchandise based on results, check in wholesaler orders, report shortages to the Manager, stock shelves and end-caps, remove outdated drugs for return processing, and restock pharmacy supplies.
• Maintain pharmacy and personal work-area cleanliness and organization; place and remove sale signage; follow end-of-day procedures consistently.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED