Sales Clerk Leader -Uniforms FT – 6966

Coast Guard Exchange•Seattle, WA
•Onsite

About The Position

The Coast Guard Exchange is hiring a full-time Sales Clerk Leader for its uniforms sales department in Seattle, Washington. The position is responsible for the overall operation of the sales department and may involve ordering merchandise; receiving, pricing, and monitoring stock; and coordinating price changes, markdowns, promotional displays, and signage with store management. The role may also communicate with headquarters staff to resolve customer special-order requests or merchandise issues. The Sales Clerk Leader welcomes customers, maintains product knowledge, assists patrons with merchandise selection or substitutes, and responds promptly to customer concerns. The position may include operating a cash register and completing daily cash reporting, serving as a key carrier and opening or closing the store, and directing or supervising employees. The employee may be responsible for store operations when management is absent and must follow loss-prevention, safety, and emergency-preparedness procedures. Weekend work is required. Other related duties may be assigned.

Requirements

  • Experience or demonstrated ability in customer service, sales, cash handling, merchandise or inventory operations, or related retail or service activities.
  • Ability to provide day-to-day work direction and guidance to employees, assist with employee training, communicate effectively, resolve routine customer concerns, and follow established operating procedures.
  • Ability to routinely lift 10 pounds, occasionally lift 25 pounds, and stand for extended periods.

Nice To Haves

  • Previous retail or cashier experience.
  • Experience operating a point-of-sale system and performing cash handling, reconciliation, or related financial-accountability duties.
  • Experience with merchandise receiving, stocking, inventory control, pricing, merchandising, or loss-prevention activities.
  • Experience providing work direction, training, guidance, or leadership to other employees.
  • Experience serving as a keyholder, opening or closing a business, or assuming operational responsibility in the absence of management.
  • Current USCG NAF Sales Clerk experience demonstrating the knowledge, skills, and abilities required for Sales Clerk (Leader) duties.

Responsibilities

  • Oversee the overall operations of the sales department.
  • Order merchandise and receive, price, and monitor stock levels, as needed.
  • Coordinate with store management on price changes, markdowns, promotional sets, and signage.
  • Communicate with headquarters staff to resolve special-order requests and store-level merchandise issues, as needed.
  • Welcome customers, maintain product knowledge, and assist with merchandise selection or substitute items.
  • Respond promptly and attentively to customer concerns and provide customer service to patrons.
  • Operate a cash register and account for daily cash reporting according to established procedures, as needed.
  • Serve as a key carrier and open or close the store as required.
  • Direct or supervise employees and assist with their training and work guidance.
  • Assume overall store responsibility in the absence of management, as needed.
  • Follow loss-prevention policies and remain proactive regarding shrink and the Alert Line.
  • Follow established safety standards and emergency-preparedness requirements.
  • Work weekends.
  • Perform other related duties as assigned.

Benefits

  • $500 hiring incentive, subject to terms and conditions: $250 after 90 days and $250 after 180 days for employees meeting time-in-service and satisfactory-performance requirements.
  • Paid annual and sick leave.
  • Holiday pay.
  • Medical, dental, and vision insurance.
  • Flexible/dependent spending account.
  • Pension plan.
  • 401k savings plan.
  • Life insurance.
  • Short-term and long-term disability.
  • Tuition assistance.
  • Paid parental leave.
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