Sales Clerk Leader -Firearms FT – 6967

Coast Guard Exchange•Opa Locka, FL

6d•Onsite

About The Position

The Sales Clerk Leader is responsible for the overall operations of the firearms department at the Coast Guard Exchange in Opa Locka, Florida. The role provides customer service, assists customers with merchandise selection, maintains product knowledge, and helps ensure a smooth shopping experience. The position requires strict compliance with applicable ATF, federal, state, and local firearms laws and regulations, including completing required firearm sale forms and documentation. The role may involve ordering, receiving, pricing, and monitoring merchandise; coordinating price changes, markdowns, promotions, and signage; and communicating with headquarters about customer special orders or merchandise issues. The Sales Clerk Leader ensures daily on-site firearm counts, may operate a cash register and handle daily cash reporting, and serves as a key carrier responsible for opening and closing the store as needed. The incumbent may direct or supervise employees and assume responsibility for the store in management’s absence. The position also requires following loss-prevention, safety, and emergency-preparedness policies. Weekend work is required. Other related duties may be assigned.

Requirements

Prior retail experience in inventory control and retail sales.
Current Seller ID through the Federal Firearms License process, or ability to obtain it within 30 days of hire.
Demonstrated firearms retail experience.
Ability to routinely lift 10 pounds and occasionally lift 25 pounds.
Ability to stand for long periods of time.
Must satisfactorily complete a federal background check and applicable pre-employment requirements.
Must meet any job-related qualifications or certifications required as a condition of employment.

Nice To Haves

Experience operating a cash register and working knowledge of sales inventory.
Previous retail supervisory experience performing the referenced duties.
At least six months of experience as a current USCG NAF sales clerk.

Responsibilities

Oversee the overall operations of the firearms department.
Comply with ATF, federal, state, and local firearms rules and regulations, including changes to those requirements.
Ensure proper completion of federal Form 4473, applicable state forms, identification checks, and other paperwork required for firearm sales.
May order and receive merchandise, price items, and monitor stock levels.
May assist store management with price changes, markdowns, promotional displays, and signage.
May communicate with headquarters staff to resolve customer special-order requests or store-level merchandise issues.
Conduct daily counts of on-site firearms to ensure accurate inventory control.
Welcome customers, maintain product knowledge, and assist with merchandise selection and substitute items.
Respond promptly and attentively to customer concerns and provide premier customer service.
May operate a cash register and complete daily cash reporting according to established procedures.
Serve as a key carrier and open or close the store as required.
May direct or supervise other employees and assume responsibility for the overall store in management’s absence.
Follow loss-prevention policies and remain alert and proactive regarding shrink and the Alert Line.
Follow established safety standards and emergency-preparedness requirements.
Work weekends.
Perform other related duties as assigned.