Sales Clerk Donation Processor - Springfield Bechtle
About The Position
The Sales Clerk Donation Processor performs retail sales functions and accepts, inspects, sorts, prices, and prepares donated merchandise and textiles for resale according to the Retail Procedures Manual. The role provides friendly, professional customer service; operates the cash register; maintains merchandise, displays, and donation records; and helps keep the store and work areas safe and orderly. The position follows Goodwill quality-control standards, Agency policies and procedures, safety practices, and applicable regulatory standards. The employee must maintain a flexible schedule to meet store needs and may perform additional duties assigned by a manager, assistant, or supervisor. The position has no supervisory responsibilities. The job requires regular standing, walking, handling objects and tools, reaching, and communicating. It involves lifting and moving items up to 50 pounds, loading and unloading trailers, and occasional work outdoors in varying weather conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements
- High school diploma or GED preferred, but not required.
- Ability to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.
- Ability to pass a criminal background check and random drug screens.
- Ability to maintain a flexible schedule to meet store needs.
- Ability to regularly lift and/or move up to 50 pounds.
- Ability to perform housekeeping duties, including cleaning restrooms and working outside in the elements when required.
- Ability to safely and efficiently perform shipping and receiving duties, including loading and unloading trailers, potentially using powered equipment.
- Ability to accept and load donations of clothing, furniture, appliances, and other household goods; sort and pack donations; and maintain donation records and reports.
- Willingness and ability to work both as a team member and independently.
- Ability to stand, walk, handle objects, tools, or controls, reach, and talk or hear regularly; occasionally climb or balance, stoop, kneel, crouch, crawl, and taste or smell.
- Ability to meet the position's vision requirements, including close, distance, and color vision, peripheral vision, depth perception, and adjustment of focus.
Nice To Haves
- Retail sales experience involving cashiering, customer service, and shipping and receiving.
- Box truck experience.
Responsibilities
- Provide friendly, professional customer service, including greeting customers, selling merchandise, and answering telephone inquiries.
- Operate the cash register accurately and efficiently, including handling change, receipts, checks, charges, and discounts.
- Receive and handle donated goods from donors; accept and load clothing, furniture, appliances, and other household goods.
- Inspect textiles, furniture, appliances, household wares, novelty items, books, toys, decorations, and sporting goods to determine whether they are suitable for sale.
- Sort and price donated merchandise according to prescribed criteria and prepare textiles and goods for resale.
- Sort, hang, and rack garments; maintain the pulling system; stock shelves and maintain displays.
- Meet Goodwill quality-control standards for textiles, miscellaneous goods, and furniture.
- Test electrical appliances to determine whether they operate safely.
- Disinfect upholstered materials using Steri-Fab.
- Load and sort materials on trailers according to instructions and perform shipping and receiving duties, including safely loading and unloading trailers, potentially using powered equipment.
- Maintain premises and work areas in compliance with Agency safety and housekeeping practices, including vacuuming and cleaning restrooms.
- Complete assigned reports accurately, including donation counts, readings, daily business statements, deposits, and cash drawer records.
- Follow the Goodwill dress code and maintain a professional image and attitude.
- Work as a team member and independently, offer suggestions, and make decisions that support the store and business growth.
- Comply with Agency policies, procedures, safety standards, and applicable CARF, Department of Labor, and other regulatory standards.
- Perform other duties as assigned and maintain an enthusiastic, helpful attitude.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
