Sales & Brand Growth Leader

Chick-fil-A•Los Angeles, CA

About The Position

The Sales & Brand Growth Leader drives sustainable sales growth, expands the restaurant’s brand presence, and develops strategic partnerships that generate incremental revenue. The role identifies business opportunities across downtown Los Angeles, cultivates short- and long-term partnerships, and collaborates with the Marketing Director on campaigns to increase transactions, brand recognition, and customer engagement. The Leader also participates in daily restaurant operations, recognizing that strong restaurant performance supports continued business growth. The position dedicates 30–40% of scheduled shifts to restaurant operations, including supporting service execution, team leadership, guest experience, and operational standards. The Leader stays engaged with restaurant performance, sales trends, guest needs, and operational capabilities to inform growth strategies. Success is measured by sustained sales and transaction growth, partnership-generated revenue and conversions, measurable return on investment, increased brand visibility and repeat business, and consistent fulfillment of operational leadership responsibilities.

Responsibilities

  • Develop and execute strategies to increase sales, transactions, and revenue across existing and new business channels.
  • Identify, pursue, and manage short- and long-term partnerships with businesses, schools, universities, sports and entertainment venues, and community organizations.
  • Build and maintain a qualified pipeline of prospective partners, documenting opportunities, next steps, and projected revenue.
  • Evaluate partnership performance and return on investment to ensure initiatives deliver measurable business value.
  • Partner with the Marketing Director to develop and execute campaigns that drive transactions, strengthen brand recognition, and increase customer engagement.
  • Translate partnership opportunities into actionable promotions, catering opportunities, events, and repeat business.
  • Ensure sales and marketing initiatives align with the restaurant’s brand standards, business priorities, and community presence.
  • Dedicate 30–40% of scheduled shifts to restaurant operations, supporting service execution, team leadership, guest experience, and operational standards.
  • Remain engaged in restaurant performance, understanding sales trends, guest needs, and operational capabilities to inform growth strategies.
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