Sales BDC Representative

McGrath Imports Parent•Westmont, IL

5h•Onsite

About The Position

McGrath Acura of Westmont is growing and seeking a Sales BDC Representative to join their team. This role is crucial for providing an exceptional customer experience, starting from within the company. The ideal candidate will have a great attitude, a willingness to learn, and will make an immediate positive impact on the growing department. This department manages 100% of all incoming internet leads and sales calls for the dealership. The position offers competitive pay from day one and opportunities for advancement within the company's stores.

Requirements

Ability to maintain high levels of professionalism, salesmanship, teamwork, organization and customer service.
Working PC knowledge & the ability to navigate the internet is required.
Ability to multitask in a fast-paced environment.
Professional work ethic.
Customer service skills.
Good time management skills.
Outstanding communication skills.
Enthusiastic with high energy throughout the sales workday.

Responsibilities

Answer all incoming phone calls and schedule a sales appointment.
Follow up with all previous day's leads.
Create customer contact notes in CRM.
Contact Customers based on current marketing initiatives.
Respond to Customer website requests via text, email or phone their preference.
Notify necessary departments when an appointment is scheduled.
Navigate through dealership computer software to prospect and solicit new business.
Assist the sales department’s efforts to increase automotive sales.
Ability to meet or exceed monthly goals.