BDC Sales Representative
About The Position
Sales BDC Representative We are a leading automotive dealership committed to providing an exceptional car-buying experience. We provide a positive, professional work environment, aggressive pay plans with career advancement opportunities, and some of the best training in the industry. Job Summary We’re looking for an energetic, motivated, and customer-focused Sales BDC Representative to join our team. In this role, you’ll be the first point of contact for many of our customers — handling inbound leads, setting appointments, following up with prospects, and helping drive showroom traffic for the sales team.
Requirements
- Excellent communication and customer service skills
- Professional, positive, and energetic attitude
- Strong phone, texting, and follow-up skills
- Ability to multitask and stay organized in a fast-paced environment
- Comfortable working with computers, CRM software, texting platforms, and email communication
- Self-motivated with the ability to work independently and as part of a team
- Valid driver’s license and clean driving record
- Must be at least 18 years of age to apply
Nice To Haves
- Automotive sales or BDC experience preferred but not required
Responsibilities
- Answer incoming sales calls and internet inquiries promptly and professionally
- Respond to internet leads via phone, text, and email
- Schedule, confirm, and follow up on sales appointments
- Drive consistent showroom traffic by setting and confirming quality sales appointments while meeting daily, weekly, and monthly performance goals
- Follow up with customers regarding vehicle inquiries, unsold showroom visits, and missed appointments
- Build strong customer relationships through consistent follow-up and communication throughout the sales process
- Ensure all customer interactions, appointments, and follow-ups are accurately documented in the CRM system
- Work closely with sales managers and sales consultants to maximize appointment show rates and sales opportunities
- Maintain a high level of professionalism and customer service at all times
- Comply with all company policies, procedures, and standards
- Other duties as assigned
Benefits
- Competitive pay with bonus opportunities
- Medical, Dental, and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Vehicle Purchase Discounts
- Employee Discounts on Parts and Service Repairs
- Aggressive Employee Referral Program with Bonus Opportunities
- Career Growth and Advancement Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
