Sales BDC Representative/Customer Service
About The Position
The Business Development Center Representative is a full-time role responsible for contacting customers via phone, email, and text to set appointments for the sales team. This includes responding to internet inquiries, incoming phone leads, customers who recently visited the dealership, and following up on previous leads. The ideal candidate is driven, outgoing, thrives in a fast-paced, goal-oriented environment, and enjoys building excitement, creating relationships, and setting appointments that contribute to sales success. This role offers a competitive pay plan with commission and bonuses, with an annual income potential of $55,000–$75,000.
Requirements
- Excellent phone and communication skills
- Attention to detail; goal-oriented and results-driven
- Positive, 'can-do' attitude with a willingness to learn
- Ability to communicate professionally via text and email
- High energy and enthusiasm
- Valid driver's license
- Must pass a background check
Responsibilities
- Contact customers via phone, email, and text to set appointments for the sales team.
- Respond to internet inquiries.
- Handle incoming phone leads ('Phone Ups').
- Follow up with customers who recently visited the dealership.
- Follow up on previous leads.
Benefits
- Commission + bonus structure with $55k–$75k income potential
- Medical, Dental, Vision & more (after eligibility period)
- Paid vacation and additional benefits
- Employee discounts on parts and labor
- Ongoing training and advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
