Sales Associate (Part-Time) - Tarboro, NC ( Edgecombe Square )

Hibbett•Tarboro, NC

2d•Onsite

About The Position

The Sales Associate provides quality customer service and drives product sales. The role requires knowledge of products across the store, promotion of sales and special offers, and adherence to the policies, procedures, and standards in the company’s manuals. As an ambassador for the organization and brand, the Sales Associate creates a distinctive customer experience to acquire and retain customers, while promoting merchandise and delivering outstanding service. The position is in the Operations department, is non-exempt, and reports to the Store Manager. There are no supervisory responsibilities.

Requirements

0–2 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Responsibilities

Provide extraordinary customer service, including assisting customers as they enter the store and helping multiple customers during peak periods.
Promote and sell the organization’s services and merchandise.
Set goals to improve selling skills and track overall sales.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company memos.
Assist with daily store operations, including work lists, cleanup lists, weekly shipments, and store maintenance.
Present merchandise to promote and sell goods, using guidance from the product knowledge manual.
Meet or exceed sales targets and goals.
Identify and communicate merchandise needs, pricing concerns, and operational problems to store management.
Attend all staff meetings and store tech clinics.
Protect company assets and financial information by ensuring internal control procedures are accurate and effective and reporting potential fraud risks to management or appropriate officials.